# Understanding autorefills and autocharges

This example is written for the **Canistracci OIL** tenant. Create the objects with a **Docs Demo** prefix, test them on non-production numbers, and then adapt the same structure for the production tenant.

Autorefills and Autocharges are two distinct features available from the Admin/Balance Dashboard page and they serve different purposes, even if the name may be similar.

The Autocharges applies a fixed amount of credit (or debit) to the tenant account, based on the schedule set. So, for example, if every month you apply a renting of $2 for each of the phone equipment, that is the correct place to configure it.

The autorefills instead restore a certain amount of credit into the tenant account. For example, you run a postpaid tenant and you want to reset to zero its credit every month, just set the autorefill to zero for that tenant. If every month you want to give a certain credit to the tenant to be used, set the autorefill to that amount and regardless how much the tenant has used, its credit will be set to that amount.

<figure id="bkmrk-canistracci-oil-exam">![Canistracci OIL example screen for Understanding autorefills and autocharges.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/HEKconditions-form.png)<figcaption>Canistracci OIL example screen for Understanding autorefills and autocharges.</figcaption></figure>## Validation

- Confirm the tenant selected in the top bar is Canistracci OIL before creating the example.
- Verify the created objects appear in the expected Configuration menu page.
- Place a controlled test call or run the related status check.
- Remove or disable temporary test numbers when the example is no longer needed.