QueueMetrics integration This page reorganizes the operational steps for QueueMetrics integration. You should have received from QueueMetrics the Web interface and API credentials, something like: QM-Live ID: YourCompany Access URL: https://my.queuemetrics-live.com/YourCompany Login: demoadmin Initial passw: 171432321 URI=https://my.queuemetrics-live.com/YourCompany LOGIN=webqloader PASS=171432321 TOKEN= Now you should enable the QueueMetrics integration in the Admin/Settings page and set a delay. I suggest starting with 5 seconds (5000). 400px Don't forget the URL to enter in the Queue Metrics section contains the full API URL, like https://my.queuemetrics-live.com/YourCompany/jsonQLoaderApi.do You need to enable a queue to use the QueueMetrics and at the same time to configure QueueMetrics to manage the data being sent. In the queue of your choice, enable the QueueMetrics integration 400px Take note of the Queue ID, on the link of the page. In this case, it is 340 400px Now you can move in the QueueMetrics website and assign the ID of the queue to the Queue you want to monitor Current Verification After applying the change, verify the related MiRTA PBX page, the Asterisk logs, and the relevant Status menu entry. Recheck tenant selection before testing tenant-specific behavior.