Calls By Weekday

The Calls By Weekday statsboard report adds a reusable card for Calls by weekday. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board.
Calls By Weekday example with fictional data.
Configuration
Field
Value
Statsboard box type
CALLS_BREAKDOWN
Metric
Calls by weekday
Data source
Simple CDR
Display
Bar chart or table.
Calculation
Group Simple CDR rows by weekday extracted from sc_start.
When To Use
Compares traffic patterns across the week.
Notes
The screenshot is rendered with MiRTA PBX statsboard amCharts and fictional Docs Contact Center data.
The report follows the date range selected when opening the statsboard.
Queue reports can be limited to selected queues, or left empty to include all queues for the tenant.