# Longest Calls

The **Longest Calls** statsboard report adds a reusable card for **Longest calls**. Use it inside **Status > Statsboards** when the selected tenant needs this metric on a custom operations board.

<figure id="bkmrk-longest-calls-exampl">![Longest Calls example with fictional data.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/T5Jlongest-calls.png)<figcaption>Longest Calls example with fictional data.</figcaption></figure>## Configuration

<table id="bkmrk-fieldvaluestatsboard"><thead><tr><th>Field</th><th>Value</th></tr></thead><tbody><tr><td>Statsboard box type</td><td>`CALLS_TOP`</td></tr><tr><td>Metric</td><td>Longest calls</td></tr><tr><td>Data source</td><td>Simple CDR</td></tr><tr><td>Display</td><td>Table by default, with caller, dialed number, disposition, and duration.</td></tr></tbody></table>

## Calculation

Sort Simple CDR rows by sc\_duration descending and return the configured top-N rows.

## When To Use

Finds unusually long calls for review, billing, or quality checks.

## Notes

- The screenshot is rendered with MiRTA PBX statsboard amCharts and fictional Docs Contact Center data.
- The report follows the date range selected when opening the statsboard.
- Queue reports can be limited to selected queues, or left empty to include all queues for the tenant.