# Short Calls Count

The **Short Calls Count** statsboard report adds a reusable card for **Short calls count**. Use it inside **Status > Statsboards** when the selected tenant needs this metric on a custom operations board.

<figure id="bkmrk-short-calls-count-ex">![Short Calls Count example with fictional data.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/DvVshort-calls-count.png)<figcaption>Short Calls Count example with fictional data.</figcaption></figure>## Configuration

<table id="bkmrk-fieldvaluestatsboard"><thead><tr><th>Field</th><th>Value</th></tr></thead><tbody><tr><td>Statsboard box type</td><td>`CALLS_METRIC`</td></tr><tr><td>Metric</td><td>Short calls count</td></tr><tr><td>Data source</td><td>Simple CDR</td></tr><tr><td>Display</td><td>Line or bar chart by selected date bucket.</td></tr></tbody></table>

## Calculation

Count Simple CDR rows with sc\_duration greater than zero and under the configured short-call threshold.

## When To Use

Helps detect wrong-number calls, failed conversations, or nuisance traffic.

## Notes

- The screenshot is rendered with MiRTA PBX statsboard amCharts and fictional Docs Contact Center data.
- The report follows the date range selected when opening the statsboard.
- Queue reports can be limited to selected queues, or left empty to include all queues for the tenant.