# Create and Edit Routing Profile

A routing profile groups routing rules. Tenants, extensions, campaigns, fax features, and SMS features can use routing profiles to decide which provider or route should be used for an outbound destination.

## Create the Routing Profile

1. Open **Admin > Routing Profiles**.
2. Select the add action.
3. Enter a name, such as **Docs Demo Voice Routing**.
4. Enter a short description explaining when this profile should be used.
5. Select the type: Voice, SMS, or FAX.
6. Save the profile.

## Add Routes

After the profile exists, add routing rules for the destinations that should use it. A typical voice profile starts with emergency, national, mobile, international, and fallback rules. Each rule should point to one or more providers and should be specific enough to avoid accidental matches.

## Routing Profile Types

<table id="bkmrk-typeuse-voiceoutboun"><thead><tr><th>Type</th><th>Use</th></tr></thead><tbody><tr><td>Voice</td><td>Outbound voice calls and normal extension dialing.</td></tr><tr><td>SMS</td><td>Outbound SMS routing through SMS-capable providers.</td></tr><tr><td>FAX</td><td>Outbound fax routing where fax provider handling must be separated from voice routing.</td></tr></tbody></table>

## Test Routing

Use a limited test pattern and a known test number before assigning the profile to production tenants. Confirm which provider is selected, whether digit manipulation is correct, and whether caller ID rules match carrier requirements.