# Flows and Variables

# Overview

The **Flows and Variables** page defines tenant variables and flow state values that can be monitored or referenced by routing logic. Open it from **Configuration > More Configuration > Flows & Variables**.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the **Canistracci OIL** tenant.

<figure id="bkmrk-flows-and-variables-">![Flows and Variables list page in the Canistracci OIL tenant.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/3rcflows-and-variables-list.png)<figcaption>Flows and Variables list page in the Canistracci OIL tenant.</figcaption></figure>## Working with objects

<table id="bkmrk-taskhow-to-do-it-add"><thead><tr><th>Task</th><th>How to do it</th></tr></thead><tbody><tr><td>Add</td><td>Select the New flow or variable action, complete the form, and select Save.</td></tr><tr><td>Edit</td><td>Open the flow or variable from the list by selecting its name, number, or row action. Change the form and select Save.</td></tr><tr><td>Delete</td><td>Select the row checkbox and use Delete Selected, or open the flow or variable and select Delete, then confirm.</td></tr></tbody></table>

## Page functions

<table id="bkmrk-actiondescription-ne"><thead><tr><th>Action</th><th>Description</th></tr></thead><tbody><tr><td>New Flow/Variable</td><td>Opens the creation form for a new flow/variable.</td></tr><tr><td>Delete Selected</td><td>Deletes the selected rows after confirmation.</td></tr></tbody></table>

## List columns

<table id="bkmrk-columndescription-na"><thead><tr><th>Column</th><th>Description</th></tr></thead><tbody><tr><td>Name</td><td>Display name used in lists and references.</td></tr><tr><td>Number</td><td>Dialed value, identifier, or matching value used by the PBX.</td></tr><tr><td>Comment</td><td>Administrative note shown in lists and reports.</td></tr><tr><td>State</td><td>Mode selector that changes the behavior of the object.</td></tr><tr><td>Variable</td><td>Object setting shown by the form.</td></tr><tr><td>Value</td><td>Object setting shown by the form.</td></tr><tr><td>Action</td><td>Object setting shown by the form.</td></tr></tbody></table>

## Demo records

The tenant contains 1 documentation demo record for this page: Docs Demo Flow 1.

## Deleting records

Before deleting a flow or variable, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.

# Create and Edit Flows and Variables

Use this page when creating a new flow or variable or editing an existing flow or variable from **Configuration &gt; Flows and Variables**.

The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.

## Form sections

<table id="bkmrk-sectiondescription-i"><thead><tr><th>Section</th><th>Description</th></tr></thead><tbody><tr><td>Information</td><td>Core identity and routing fields for the object.</td></tr><tr><td>Settings</td><td>Object-specific settings that change runtime behavior.</td></tr><tr><td>Monitoring</td><td>Status monitoring and BLF-related options.</td></tr><tr><td>Current State</td><td>Current value or state controls shown for the object.</td></tr></tbody></table>

### Information

<figure id="bkmrk-information-section-">![Information section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/USDflows-and-variables-form-section-1.png)<figcaption>Information section on the edit form.</figcaption></figure>Core identity and routing fields for the object.

### Settings

<figure id="bkmrk-settings-section-on-">![Settings section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/r0Fflows-and-variables-form-section-2.png)<figcaption>Settings section on the edit form.</figcaption></figure>Object-specific settings that change runtime behavior.

### Monitoring

<figure id="bkmrk-monitoring-section-o">![Monitoring section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/tIhflows-and-variables-form-section-3.png)<figcaption>Monitoring section on the edit form.</figcaption></figure>Status monitoring and BLF-related options.

### Current State

<figure id="bkmrk-current-state-sectio">![Current State section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/WHJflows-and-variables-form-section-4.png)<figcaption>Current State section on the edit form.</figcaption></figure>Current value or state controls shown for the object.

## Main fields

<table id="bkmrk-fielddescription-nam"><thead><tr><th>Field</th><th>Description</th></tr></thead><tbody><tr><td>Name:</td><td>Display name used in lists and references.</td></tr><tr><td>Number:</td><td>Dialed value, identifier, or matching value used by the PBX.</td></tr><tr><td>Comment:</td><td>Administrative note shown in lists and reports.</td></tr><tr><td>Variable name:</td><td>Display name used in lists and references.</td></tr><tr><td>Value for Unavailable:</td><td>Object setting shown by the form.</td></tr><tr><td>Value for Not in use:</td><td>Object setting shown by the form.</td></tr><tr><td>Value for In use:</td><td>Object setting shown by the form.</td></tr><tr><td>Value for Ringing:</td><td>Object setting shown by the form.</td></tr><tr><td>Monitor type:</td><td>Mode selector that changes the behavior of the object.</td></tr><tr><td>Queue:</td><td>Object setting shown by the form.</td></tr><tr><td>Extension to monitor:</td><td>Target or routing selection used when the object sends a call or message onward.</td></tr><tr><td>DID to monitor:</td><td>Object setting shown by the form.</td></tr><tr><td>Variable value:</td><td>Object setting shown by the form.</td></tr><tr><td>BLF Status:</td><td>Mode selector that changes the behavior of the object.</td></tr></tbody></table>

## Saving and deleting

<table id="bkmrk-taskhow-to-do-it-cre"><thead><tr><th>Task</th><th>How to do it</th></tr></thead><tbody><tr><td>Create</td><td>Select the new action from the Flows and Variables list, fill the required fields, and select Save.</td></tr><tr><td>Edit</td><td>Open the existing flow or variable, update the needed fields, and select Save.</td></tr><tr><td>Delete</td><td>Before deleting a flow or variable, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm.</td></tr></tbody></table>