Mail to Call

Overview
The Mail to Call page configures mailboxes that turn received email into outbound call jobs. Open it from Configuration > Settings > Mail to Call.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
Mail to Call list page in the Canistracci OIL tenant.
Working with objects
Task
How to do it
Add
Select the New mail-to-call mailbox action, complete the form, and select Save.
Edit
Open the mail-to-call mailbox from the list by selecting its name, number, or row action. Change the form and select Save.
Delete
Select the row checkbox and use Delete Selected, or open the mail-to-call mailbox and select Delete, then confirm.
Page functions
Action
Description
New Mail to Call
Opens the creation form for a new mail to call.
Delete Selected
Deletes the selected rows after confirmation.
List columns
Column
Description
Name
Display name used in lists and references.
Email
Email address used for notifications, delivery, or mailbox access.
Protocol
Mode selector that changes the behavior of the object.
Username
Display name used in lists and references.
Server
Server, host, or node selection used by the object.
CallerID
Caller ID or caller matching value.
Actions
Object setting shown by the form.
Demo records
The tenant contains 1 documentation demo record for this page: Docs Demo Mail to Call 1.
Deleting records
Before deleting a mail-to-call mailbox, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.

Create and Edit Mail to Call
Use this page when creating a new mail to call rule or editing an existing mail to call rule from Configuration > Mail to Call.
The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.
Form sections
Section
Description
Information
Core identity and routing fields for the object.
Call details
Settings shown in the Call details block.
Text to Voice
Voice calling behavior, caller handling, recording, and voice-specific limits.
Information
Information section on the edit form.
Core identity and routing fields for the object.
Call details
Call details section on the edit form.
Settings shown in the Call details block.
Text to Voice
Text to Voice section on the edit form.
Voice calling behavior, caller handling, recording, and voice-specific limits.
Saving and deleting
Task
How to do it
Create
Select the new action from the Mail to Call list, fill the required fields, and select Save.
Edit
Open the existing mail to call rule, update the needed fields, and select Save.
Delete
Before deleting a mail to call rule, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm.