Reports
Overview
The Reports page schedules and defines tenant reports for CDR, inbound, outbound, and queue activity data. Open it from Configuration > More Configuration > Reports.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
Working with objects
| Task | How to do it |
|---|---|
| Add | Select the New report action, complete the form, and select Save. |
| Edit | Open the report from the list by selecting its name, number, or row action. Change the form and select Save. |
| Delete | Select the row checkbox and use Delete Selected, or open the report and select Delete, then confirm. |
Page functions
| Action | Description |
|---|---|
| Show Reports | Opens a related detail or results view. |
| New Report | Opens the creation form for a new report. |
| Delete Selected | Deletes the selected rows after confirmation. |
| Run | Runs the Run action. |
List columns
| Column | Description |
|---|---|
| Name | Display name used in lists and references. |
| Reserved | Object setting shown by the form. |
| Type | Mode selector that changes the behavior of the object. |
| Holding days | Object setting shown by the form. |
| Parameters | Object setting shown by the form. |
| Format | Object setting shown by the form. |
| Actions | Object setting shown by the form. |
Demo records
The tenant contains 1 documentation demo record for this page: Docs Demo Report 1.
Deleting records
Before deleting a report, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.
Create and Edit Reports
Use this page when creating a new report or editing an existing report from Configuration > Reports.
The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.
Form sections
| Section | Description |
|---|---|
| Information | Core identity and routing fields for the object. |
| Page | Settings shown in the Page block. |
| Schedule | Scheduling controls for when the object runs. |
| Delivery | Email or output delivery settings. |
Information
Core identity and routing fields for the object.
Page
Settings shown in the Page block.
Schedule
Scheduling controls for when the object runs.
Delivery
Email or output delivery settings.
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| Active: | Object setting shown by the form. |
| Reserved | Object setting shown by the form. |
| Holding days: | Object setting shown by the form. |
| Type: | Mode selector that changes the behavior of the object. |
| Timeframe: | Object setting shown by the form. |
| Custom timeframe start: | Object setting shown by the form. |
| Custom timeframe end: | Object setting shown by the form. |
| Group by: | Object setting shown by the form. |
| Direction: | Object setting shown by the form. |
| PIN list: | Credential or PIN value. Treat it as sensitive. |
| Report calls with cost: | Object setting shown by the form. |
| Disposition: | Object setting shown by the form. |
| Order by: | Object setting shown by the form. |
| Hourly details: | Object setting shown by the form. |
Saving and deleting
| Task | How to do it |
|---|---|
| Create | Select the new action from the Reports list, fill the required fields, and select Save. |
| Edit | Open the existing report, update the needed fields, and select Save. |
| Delete | Before deleting a report, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm. |