# Reports

# Overview

The **Reports** page schedules and defines tenant reports for CDR, inbound, outbound, and queue activity data. Open it from **Configuration > More Configuration > Reports**.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the **Canistracci OIL** tenant.

<figure id="bkmrk-reports-list-page-in">![Reports list page in the Canistracci OIL tenant.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/sHmreports-list.png)<figcaption>Reports list page in the Canistracci OIL tenant.</figcaption></figure>## Working with objects

<table id="bkmrk-taskhow-to-do-it-add"><thead><tr><th>Task</th><th>How to do it</th></tr></thead><tbody><tr><td>Add</td><td>Select the New report action, complete the form, and select Save.</td></tr><tr><td>Edit</td><td>Open the report from the list by selecting its name, number, or row action. Change the form and select Save.</td></tr><tr><td>Delete</td><td>Select the row checkbox and use Delete Selected, or open the report and select Delete, then confirm.</td></tr></tbody></table>

## Page functions

<table id="bkmrk-actiondescription-sh"><thead><tr><th>Action</th><th>Description</th></tr></thead><tbody><tr><td>Show Reports</td><td>Opens a related detail or results view.</td></tr><tr><td>New Report</td><td>Opens the creation form for a new report.</td></tr><tr><td>Delete Selected</td><td>Deletes the selected rows after confirmation.</td></tr><tr><td>Run</td><td>Runs the Run action.</td></tr></tbody></table>

## List columns

<table id="bkmrk-columndescription-na"><thead><tr><th>Column</th><th>Description</th></tr></thead><tbody><tr><td>Name</td><td>Display name used in lists and references.</td></tr><tr><td>Reserved</td><td>Object setting shown by the form.</td></tr><tr><td>Type</td><td>Mode selector that changes the behavior of the object.</td></tr><tr><td>Holding days</td><td>Object setting shown by the form.</td></tr><tr><td>Parameters</td><td>Object setting shown by the form.</td></tr><tr><td>Format</td><td>Object setting shown by the form.</td></tr><tr><td>Actions</td><td>Object setting shown by the form.</td></tr></tbody></table>

## Demo records

The tenant contains 1 documentation demo record for this page: Docs Demo Report 1.

## Deleting records

Before deleting a report, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.

# Create and Edit Reports

Use this page when creating a new report or editing an existing report from **Configuration &gt; Reports**.

The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.

## Form sections

<table id="bkmrk-sectiondescription-i"><thead><tr><th>Section</th><th>Description</th></tr></thead><tbody><tr><td>Information</td><td>Core identity and routing fields for the object.</td></tr><tr><td>Page</td><td>Settings shown in the Page block.</td></tr><tr><td>Schedule</td><td>Scheduling controls for when the object runs.</td></tr><tr><td>Delivery</td><td>Email or output delivery settings.</td></tr></tbody></table>

### Information

<figure id="bkmrk-information-section-">![Information section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/XTHreports-form-section-1.png)<figcaption>Information section on the edit form.</figcaption></figure>Core identity and routing fields for the object.

### Page

<figure id="bkmrk-page-section-on-the-">![Page section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/Edireports-form-section-2.png)<figcaption>Page section on the edit form.</figcaption></figure>Settings shown in the Page block.

### Schedule

<figure id="bkmrk-schedule-section-on-">![Schedule section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/Ue1reports-form-section-3.png)<figcaption>Schedule section on the edit form.</figcaption></figure>Scheduling controls for when the object runs.

### Delivery

<figure id="bkmrk-delivery-section-on-">![Delivery section on the edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/ZqXreports-form-section-4.png)<figcaption>Delivery section on the edit form.</figcaption></figure>Email or output delivery settings.

## Main fields

<table id="bkmrk-fielddescription-nam"><thead><tr><th>Field</th><th>Description</th></tr></thead><tbody><tr><td>Name:</td><td>Display name used in lists and references.</td></tr><tr><td>Active:</td><td>Object setting shown by the form.</td></tr><tr><td>Reserved</td><td>Object setting shown by the form.</td></tr><tr><td>Holding days:</td><td>Object setting shown by the form.</td></tr><tr><td>Type:</td><td>Mode selector that changes the behavior of the object.</td></tr><tr><td>Timeframe:</td><td>Object setting shown by the form.</td></tr><tr><td>Custom timeframe start:</td><td>Object setting shown by the form.</td></tr><tr><td>Custom timeframe end:</td><td>Object setting shown by the form.</td></tr><tr><td>Group by:</td><td>Object setting shown by the form.</td></tr><tr><td>Direction:</td><td>Object setting shown by the form.</td></tr><tr><td>PIN list:</td><td>Credential or PIN value. Treat it as sensitive.</td></tr><tr><td>Report calls with cost:</td><td>Object setting shown by the form.</td></tr><tr><td>Disposition:</td><td>Object setting shown by the form.</td></tr><tr><td>Order by:</td><td>Object setting shown by the form.</td></tr><tr><td>Hourly details:</td><td>Object setting shown by the form.</td></tr></tbody></table>

## Saving and deleting

<table id="bkmrk-taskhow-to-do-it-cre"><thead><tr><th>Task</th><th>How to do it</th></tr></thead><tbody><tr><td>Create</td><td>Select the new action from the Reports list, fill the required fields, and select Save.</td></tr><tr><td>Edit</td><td>Open the existing report, update the needed fields, and select Save.</td></tr><tr><td>Delete</td><td>Before deleting a report, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm.</td></tr></tbody></table>