Response Paths
Overview
The Response Paths page stores XML response-path output data and retention settings for integrations. Open it from Configuration > More Configuration > Response Paths.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
Working with objects
| Task | How to do it |
|---|---|
| Add | Select the New response path action, complete the form, and select Save. |
| Edit | Open the response path from the list by selecting its name, number, or row action. Change the form and select Save. |
| Delete | Select the row checkbox and use Delete Selected, or open the response path and select Delete, then confirm. |
Page functions
| Action | Description |
|---|---|
| New Response Path | Opens the creation form for a new response path. |
| Delete Selected | Deletes the selected rows after confirmation. |
List columns
| Column | Description |
|---|---|
| Name | Display name used in lists and references. |
| Hold Days | Object setting shown by the form. |
Demo records
The tenant contains 1 documentation demo record for this page: Docs Demo Response 1.
Deleting records
Before deleting a response path, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.
Create and Edit Response Paths
Use this page when creating a new response path or editing an existing response path from Configuration > Response Paths.
The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.
Add and edit form
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| Hold Days: | Object setting shown by the form. |
| XML Output Data: | Object setting shown by the form. |
Saving and deleting
| Task | How to do it |
|---|---|
| Create | Select the new action from the Response Paths list, fill the required fields, and select Save. |
| Edit | Open the existing response path, update the needed fields, and select Save. |
| Delete | Before deleting a response path, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm. |