Calendar

The Calendar type matches absolute date and time ranges for holidays, maintenance windows, and one-off closures.
Open Configuration > Conditions, select New Condition, enter a name, choose Calendar in the Type field, complete the type-specific fields, and select Save.
Calendar condition edit form in the Canistracci OIL tenant.
Fields
Field or option
Description
Name
Display name used in condition lists and selectors.
Type
Select Calendar.
Timezone
Timezone used to evaluate the calendar entries.
Select timeslots
Calendar where date and time blocks are entered.
Example
Field
Example value
Name
Docs Condition - Calendar
Calendar slot
2026-12-24 09:00 to 2026-12-24 17:00
Destinations
For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.
Editing and deleting
To edit this condition, open Docs Condition - Calendar from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.