# Create and Edit Custom Destinations

Use this page when creating a new custom destination or editing an existing custom destination from **Configuration > Custom Destinations**.

The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.

## Add and edit form

<figure id="bkmrk-custom-destinations-">![Custom Destinations add/edit form.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/UvAcustom-destinations-form.png)<figcaption>Custom Destinations add/edit form.</figcaption></figure>## Main fields

<table id="bkmrk-fielddescription-typ"><thead><tr><th>Field</th><th>Description</th></tr></thead><tbody><tr><td>Type:</td><td>Mode selector that changes the behavior of the object.</td></tr><tr><td>Name:</td><td>Display name used in lists and references.</td></tr><tr><td>Phone number:</td><td>Dialed value, identifier, or matching value used by the PBX.</td></tr><tr><td>Dial timeout:</td><td>Timing value used by the service.</td></tr><tr><td>CallerID Number:</td><td>Dialed value, identifier, or matching value used by the PBX.</td></tr><tr><td>CallerID Name:</td><td>Display name used in lists and references.</td></tr><tr><td>Add diversion header:</td><td>Object setting shown by the form.</td></tr><tr><td>Diversion header CallerID Number:</td><td>Dialed value, identifier, or matching value used by the PBX.</td></tr><tr><td>Min silence time (ms):</td><td>Object setting shown by the form.</td></tr><tr><td>Silence threshold:</td><td>Object setting shown by the form.</td></tr><tr><td>Caller buddy language:</td><td>Caller ID or caller matching value.</td></tr><tr><td>Called buddy language:</td><td>Language or voice selection used for prompts, transcription, or speech synthesis.</td></tr><tr><td>Generative Artificial Intelligence:</td><td>Object setting shown by the form.</td></tr><tr><td>API key:</td><td>Object setting shown by the form.</td></tr><tr><td>Model:</td><td>Object setting shown by the form.</td></tr><tr><td>System Content:</td><td>Object setting shown by the form.</td></tr><tr><td>User Content:</td><td>Object setting shown by the form.</td></tr><tr><td>Assistant Content:</td><td>Object setting shown by the form.</td></tr><tr><td>Functions:</td><td>Object setting shown by the form.</td></tr><tr><td>Greeting Message:</td><td>Object setting shown by the form.</td></tr><tr><td>Temperature:</td><td>Object setting shown by the form.</td></tr><tr><td>Max Tokens:</td><td>Object setting shown by the form.</td></tr><tr><td>Realtime Voice:</td><td>Language or voice selection used for prompts, transcription, or speech synthesis.</td></tr><tr><td>Turn Detection:</td><td>Object setting shown by the form.</td></tr><tr><td>Semantic VAD eagerness:</td><td>Object setting shown by the form.</td></tr><tr><td>Server VAD threshold:</td><td>Server, host, or node selection used by the object.</td></tr><tr><td>Prefix padding (ms):</td><td>Dialed value, identifier, or matching value used by the PBX.</td></tr><tr><td>Silence duration (ms):</td><td>Object setting shown by the form.</td></tr></tbody></table>

## Saving and deleting

<table id="bkmrk-taskhow-to-do-it-cre"><thead><tr><th>Task</th><th>How to do it</th></tr></thead><tbody><tr><td>Create</td><td>Select the new action from the Custom Destinations list, fill the required fields, and select Save.</td></tr><tr><td>Edit</td><td>Open the existing custom destination, update the needed fields, and select Save.</td></tr><tr><td>Delete</td><td>Before deleting a custom destination, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm.</td></tr></tbody></table>