Create and Edit Phone Books and Databases
Use this page when creating a new phone book or database or editing an existing phone book or database from Configuration > Manage Phone Books and Databases.
The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.
Add and edit form
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| Include local extensions: | Target or routing selection used when the object sends a call or message onward. |
| Include short numbers: | Dialed value, identifier, or matching value used by the PBX. |
Saving and deleting
| Task | How to do it |
|---|---|
| Create | Select the new action from the Manage Phone Books and Databases list, fill the required fields, and select Save. |
| Edit | Open the existing phone book or database, update the needed fields, and select Save. |
| Delete | Before deleting a phone book or database, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm. |