| Action | Description |
|---|---|
| Create | Open Configuration > Extensions and select New PJSIP peer. Fill the required fields and select Save. |
| Edit | Open an existing extension from the Extensions list. Update the required fields and select Save. |
| Delete | When delete permission is available, open the extension and select Delete. Confirm only after checking routing, phones, queues, and other references. |
| Block | Purpose |
|---|---|
| Number and name | Number is the internal extension number. Name is the display name used in lists, caller ID, and reports. |
| Description and emergency notes | Description is an administrator note. Emergency notes can be used by emergency routing and notification logic. |
| SIP stack | Shows whether the endpoint is using chan\_sip or PJSIP. Users with switch permission can change the stack from this form or from the Extensions list. |
| Username and password | Endpoint credentials used by the phone or softphone. The default username pattern is the extension number followed by the tenant code. |
| Codecs and DTMF | Controls the allowed audio/video codecs and DTMF signaling mode used by the endpoint. |
| Media and groups | Direct media, call groups, pickup groups, spy groups, and message-waiting options control how the endpoint participates in calls and monitoring. |
| Voicemail, DND, and timeout | Voicemail MWI, DND, and inbound dial timeout control how incoming calls are presented and how long the extension rings. |
| Block | Purpose |
|---|---|
| NAT | Defines how MiRTA PBX treats NAT traversal for the endpoint. |
| Qualify and qualify frequency | Controls whether the PBX checks endpoint reachability and how often checks are sent. |
| Keep alive and RTP keep alive | Sends periodic traffic to keep network mappings open and detect unavailable devices. |
| Block | Purpose |
|---|---|
| Fax and volume | Controls T.38 fax behavior and transmit/receive volume adjustments. |
| Music on hold and language | Selects media behavior and the preferred language for prompts played to the extension. |
| Directories and phone books | Controls whether the extension appears in dial-by-name directories and phone book generated lists. |
| Call waiting and autoanswer | Controls second-call handling and optional automatic answer behavior for supported phones. |
| Block | Purpose |
|---|---|
| Inbound recording policy | Controls whether inbound calls are recorded and whether recording privacy behavior is enabled. |
| Recording notifications | When enabled, recordings can be mailed and processed according to tenant recording settings. |
| Block | Purpose |
|---|---|
| Always record | Controls whether outbound calls from this extension are recorded, unless tenant-wide settings force recording. |
| Email recording to | Sends matching recordings to the configured address. Minimum size can suppress very small recordings. |
| Transcript, summary, sentiment | Enables transcript, summary, and sentiment processing when the tenant supports those services. |
| Block | Purpose |
|---|---|
| Authentication and network filters | Controls endpoint trust, allowed IPs, and authentication-related behavior. |
| Abuse detection and cost limits | Locks or warns on suspicious or excessive usage according to tenant policy. |
| Outbound destinations | Allows all calls, blocks calls, or applies a destination regex filter. |
| Lock PIN and max duration | Allows the extension to be locked and caps outbound call duration. |
| Working hours | Restricts outbound calling to the selected weekday condition. |
| Block | Purpose |
|---|---|
| Access toggles | Enables the user panel, web phone, switchboard, and optional custom user application. |
| Web user and password | Sets the login identity and password. If no web user is specified, the endpoint username is used. |
| Password policy and 2FA | Controls expiry, forced change, lock state, LDAP use, and two-factor authentication. |
| Email, profile, and IP filter | Sets the user email, sends account information, assigns a user profile, and optionally restricts web access by IP. |
| Block | Purpose |
|---|---|
| External caller ID | Sets or hides the caller ID number and name sent on outbound calls. |
| SMS and override caller ID | Controls SMS caller ID and optional SIP header based caller ID overrides. |
| Emergency caller ID | Defines the emergency number identity and whether empty emergency caller ID warnings are ignored. |
| Area code and caller ID regex | Applies prefixes and caller ID rewrite rules before routing. |
| Do Not and Only Allow lists | Applies tenant call-list restrictions to this extension. |
| Routing profile and call rate | Selects the routing profile, SMS routing profile, and client rate used by calls. |
| Block | Purpose |
|---|---|
| Block inbound caller ID number | Prevents the caller ID number from being shown to this extension. |
| Block inbound caller ID name | Prevents the caller ID name from being shown to this extension. |
| Inbound Do Not Call lists | Allows external inbound calls from any caller ID except numbers matching the selected lists. Internal calls are always accepted. |
| Inbound Only Allow Call lists | Rejects external inbound calls unless the caller ID number matches one of the selected lists. Internal calls are always accepted. |
| Block | Purpose |
|---|---|
| FMFM number and status | Sets the external follow-me number and enables or disables the feature. |
| Condition and dial method | Limits follow-me behavior to a condition and selects how the alternate number is dialed. |
| Confirmation and messages | Requires answer confirmation and selects confirm/hold messages. |
| Caller ID and timing | Controls caller ID presentation, prefixes, delay, and dial timeout for the follow-me call. |
| Block | Purpose |
|---|---|
| Unconditional | Always routes calls to the selected destination when enabled. |
| On no answer, busy, or offline | Routes calls when the extension does not answer, is busy, or is offline. |
| On condition | Routes calls to a selected destination when the chosen condition matches. |
| Missed call notification | Sends email notifications for missed calls, with options to ignore internal or queue-originated calls. |
| Block | Purpose |
|---|---|
| Branch and department | Classifies the extension for reporting and administration. |
| Reference ID and additional info | Stores external references and notes. |
| Save, delete, and back | Save applies changes, Delete removes the extension when allowed, and Back returns to the Extensions list. |