Edit Settings Use this page to edit tenant-wide settings from Configuration > Settings. The settings are stored directly for the selected tenant, so review each block before saving. The screenshots below show the form block by block in the Canistracci OIL tenant. Form sections Section Description Settings Object-specific settings that change runtime behavior. Dialing Settings shown in the Dialing block. Diversion field for External Agents Agent assignment and queue membership behavior. Autocreated Custom Destination Settings shown in the Autocreated Custom Destination block. Recording Recording storage and recording-related options. Voice Synthesizer Voice calling behavior, caller handling, recording, and voice-specific limits. Speech to Text Settings shown in the Speech to Text block. Generative Artificial Intelligent chat models Settings shown in the Generative Artificial Intelligent chat models block. Dial By Name Directory Settings shown in the Dial By Name Directory block. CNAM service Settings shown in the CNAM service block. Faxing Fax handling, quality, storage, delivery, and fax-specific transport settings. MS Teams integration Settings shown in the MS Teams integration block. API Interface API-related credentials, restrictions, and integration controls. Default Music On Hold Settings shown in the Default Music On Hold block. Unassigned DID destination Settings shown in the Unassigned DID destination block. General DID destination Settings shown in the General DID destination block. General Outbound destination Settings shown in the General Outbound destination block. Emergency numbers notification Settings shown in the Emergency numbers notification block. Security Tenant security, limits, and access controls. Call Settings Object-specific settings that change runtime behavior. Outbound Calls Settings shown in the Outbound Calls block. CSV Exports Settings shown in the CSV Exports block. Voicemail Settings Voice calling behavior, caller handling, recording, and voice-specific limits. Voicemail backup Voice calling behavior, caller handling, recording, and voice-specific limits. Settings Settings section on the page. Object-specific settings that change runtime behavior. Dialing Dialing section on the page. Settings shown in the Dialing block. Diversion field for External Agents Diversion field for External Agents section on the page. Agent assignment and queue membership behavior. Autocreated Custom Destination Autocreated Custom Destination section on the page. Settings shown in the Autocreated Custom Destination block. Recording Recording section on the page. Recording storage and recording-related options. Voice Synthesizer Voice Synthesizer section on the page. Voice calling behavior, caller handling, recording, and voice-specific limits. Speech to Text The Speech to Text block configures the recognition engine used by the selected tenant. The screenshots use fictional values in the Canistracci Oil tenant. Do not save these values on a production system. Choose System Default when the tenant should inherit the global engine and credentials. Choose a specific engine when this tenant needs its own language, endpoint, credentials, model, or provider-specific options. System Default Speech to Text settings for System Default with fictional documentation values. Field Meaning Engine Use System Default to inherit the global Speech to Text engine. This is the normal choice when all tenants share the same transcription provider. Language Leave as System Default to inherit the global language selection. If a tenant override is available, select the language expected for that tenant audio. Speech To Text Engine API password Leave empty to inherit the global secret. Fill it only when the tenant must override the credential used by the inherited engine. Minimum call time for transcript Calls shorter than this number of seconds are not sent for transcription. This avoids sending very short recordings to the external service. Test speech recognition Upload a WAV file and select Test to verify the currently selected engine configuration before relying on it for call transcripts. IBM Watson TTS Speech to Text settings for IBM Watson TTS with fictional documentation values. Field Meaning Engine Selects IBM Watson as the tenant Speech to Text provider. The historical engine name includes TTS, but this block is used for speech recognition. Full Endpoint URL Watson recognition endpoint, including the service instance path. Use the recognize endpoint supplied by IBM for the tenant account or service instance. Language Recognition model used by Watson, such as an American English broadband model. Choose the model that matches the audio language and expected bandwidth. Speech To Text Engine API username Watson credential username. Many IBM deployments use apikey as the username when authenticating with an API key. Speech To Text Engine API password Watson API key or password. The screenshot uses a fictional value. Minimum call time for transcript Minimum recording duration, in seconds, before MiRTA PBX attempts transcription. Test speech recognition Runs a test upload through the configured Watson settings. Nexiwave Speech to Text settings for Nexiwave with fictional documentation values. Field Meaning Engine Selects Nexiwave as the tenant Speech to Text provider. Language Language sent to Nexiwave for recognition. The installed option shown in the example is English. Speech To Text Engine API username Nexiwave account username for the tenant-specific integration. Speech To Text Engine API password Nexiwave password or API secret. The screenshot uses a fictional value. Minimum call time for transcript Minimum recording duration before the call is eligible for transcription. Test speech recognition Uploads a WAV file to test the configured Nexiwave credentials and language. Google Cloud Speech to Text Speech to Text settings for Google Cloud Speech to Text with fictional documentation values. Field Meaning Engine Selects Google Cloud Speech to Text for tenant transcription. Language Google recognition language code. Choose the language that best matches the callers; the example uses English (United States). Speech To Text Engine API password Google API key used when audio is submitted directly without a storage bucket. Leave empty only when the deployment inherits the value elsewhere. JSON Service Account key Service account JSON used when audio is uploaded to Google Cloud Storage before transcription. The account must have access to the bucket. Bucket Name Google Cloud Storage bucket used to stage audio for transcription. The bucket must already exist and be accessible by the service account. Profanity filter Controls whether Google should attempt to mask profanity in returned transcripts. Use System Default to inherit the global behavior, or force Yes or No for this tenant. Minimum call time for transcript Minimum recording duration before MiRTA PBX sends the call to Google. Test speech recognition Uploads a WAV file and validates the Google configuration. AssemblyAI Speech to Text settings for AssemblyAI with fictional documentation values. Field Meaning Engine Selects AssemblyAI as the tenant Speech to Text provider. Endpoint server AssemblyAI API host. Leave empty for the platform default, or set a host such as api.assemblyai.com when documenting or overriding the endpoint. Model AssemblyAI model used for the transcript request. Use the stronger model when accuracy matters, or a fallback combination when availability is more important. Language Language sent to AssemblyAI. Automatic lets AssemblyAI detect the language, while a specific language restricts recognition to that language. Speech To Text Engine API password AssemblyAI API token. The screenshot uses a fictional value. Minimum call time for transcript Minimum recording duration before the call is eligible for transcription. Test speech recognition Uploads a WAV file to test the AssemblyAI endpoint, model, token, and language choices. Some installations also render AssemblyAI tuning fields for key terms and custom spelling. When present, use key terms to bias recognition toward tenant names or PBX terminology, and use custom spelling for corrections such as heard term:correct spelling. GeminiAI Speech to Text settings for GeminiAI with fictional documentation values. Field Meaning Engine Selects GeminiAI for speech recognition through a generative AI model. Model Gemini model used for transcription. Select the model according to the required balance of speed, cost, and accuracy. Model command Instruction sent to the model for the transcription task. Leave it empty to use the default command, or provide tenant-specific instructions such as speaker separation and terminology handling. Language Recognition language. The GeminiAI language list can be left at the inherited value or set to an available language option such as any language. Speech To Text Engine API password Gemini API key. The screenshot uses a fictional value. Minimum call time for transcript Minimum recording duration before MiRTA PBX asks GeminiAI to transcribe the call. Test speech recognition Uploads a WAV file and verifies the GeminiAI model, command, key, and language settings. Operational Notes Speech recognition is an external-service workflow. Confirm provider cost, privacy, retention, and data-processing requirements before enabling it for a tenant. The selected engine, language, credentials, and provider-specific fields are read when a recording is submitted for transcription. Changing these settings affects future transcription attempts. Use the test upload after changing credentials, language, endpoint, bucket, or model options. A successful test is the quickest confirmation that the tenant-level override is usable. Generative Artificial Intelligent chat models Generative Artificial Intelligent chat models section on the page. Settings shown in the Generative Artificial Intelligent chat models block. Dial By Name Directory Dial By Name Directory section on the page. Settings shown in the Dial By Name Directory block. CNAM service CNAM service section on the page. Settings shown in the CNAM service block. Faxing Faxing section on the page. Fax handling, quality, storage, delivery, and fax-specific transport settings. MS Teams integration MS Teams integration section on the page. Settings shown in the MS Teams integration block. API Interface API Interface section on the page. API-related credentials, restrictions, and integration controls. Default Music On Hold Default Music On Hold section on the page. Settings shown in the Default Music On Hold block. Unassigned DID destination Unassigned DID destination section on the page. Settings shown in the Unassigned DID destination block. General DID destination General DID destination section on the page. Settings shown in the General DID destination block. General Outbound destination General Outbound destination section on the page. Settings shown in the General Outbound destination block. Emergency numbers notification Emergency numbers notification section on the page. Settings shown in the Emergency numbers notification block. Security Security section on the page. Tenant security, limits, and access controls. Call Settings Call Settings section on the page. Object-specific settings that change runtime behavior. Outbound Calls Outbound Calls section on the page. Settings shown in the Outbound Calls block. CSV Exports CSV Exports section on the page. Settings shown in the CSV Exports block. Voicemail Settings Voicemail Settings section on the page. Voice calling behavior, caller handling, recording, and voice-specific limits. Voicemail backup Voicemail backup section on the page. Voice calling behavior, caller handling, recording, and voice-specific limits. Saving changes Task How to do it Edit Change the required tenant settings in the relevant block, then select Save. Linked pages Use the buttons inside Settings to open related management pages such as CNAM cache, manager users, routing rules, and PIN codes. Delete Settings itself is not deleted. Delete actions are handled on the linked object pages.