Edit Settings Use this page to edit tenant-wide settings from Configuration > Settings. The settings are stored directly for the selected tenant, so review each block before saving. The screenshots below show the form block by block in the Canistracci OIL tenant. Form sections Section Description Settings - Canistracci Oil Object-specific settings that change runtime behavior. Dialing Settings shown in the Dialing block. Diversion field for External Agents Agent assignment and queue membership behavior. Autocreated Custom Destination Settings shown in the Autocreated Custom Destination block. Recording Recording storage and recording-related options. Voice Synthesizer Voice calling behavior, caller handling, recording, and voice-specific limits. Speech to Text Settings shown in the Speech to Text block. Generative Artificial Intelligent chat models Settings shown in the Generative Artificial Intelligent chat models block. Dial By Name Directory Settings shown in the Dial By Name Directory block. CNAM service Settings shown in the CNAM service block. Faxing Fax handling, quality, storage, delivery, and fax-specific transport settings. MS Teams integration Settings shown in the MS Teams integration block. API Interface API-related credentials, restrictions, and integration controls. Default Music On Hold Settings shown in the Default Music On Hold block. Unassigned DID destination Settings shown in the Unassigned DID destination block. General DID destination Settings shown in the General DID destination block. General Outbound destination Settings shown in the General Outbound destination block. Emergency numbers notification Settings shown in the Emergency numbers notification block. Security Tenant security, limits, and access controls. Call Settings Object-specific settings that change runtime behavior. Outbound Calls Settings shown in the Outbound Calls block. CSV Exports Settings shown in the CSV Exports block. Voicemail Settings Voice calling behavior, caller handling, recording, and voice-specific limits. Voicemail backup Voice calling behavior, caller handling, recording, and voice-specific limits. Settings - Canistracci Oil Settings - Canistracci Oil section on the page. Object-specific settings that change runtime behavior. Dialing Dialing section on the page. Settings shown in the Dialing block. Diversion field for External Agents Diversion field for External Agents section on the page. Agent assignment and queue membership behavior. Autocreated Custom Destination Autocreated Custom Destination section on the page. Settings shown in the Autocreated Custom Destination block. Recording Recording section on the page. Recording storage and recording-related options. Post recording payload format Use Post recording to send each completed call recording to an external HTTP endpoint after MiRTA PBX has processed the recording file. The URL can contain %%TENANTID%% and %%UNIQUEID%%; MiRTA PBX replaces them before making the HTTP request. Treat the unique id replacement as an opaque value because the current server value can include surrounding single quotes. The request is an HTTP POST using multipart/form-data. It contains these form fields: Field Content data A JSON string with recording and call metadata. file The recording file uploaded as application/octet-stream. The upload filename is the base name of the recording file. If Post recording header is configured, MiRTA PBX sends it as one raw HTTP header with the request, for example Authorization: Bearer token-value. Leave it empty when the receiving endpoint does not require a custom header. The data form field contains JSON in this format: { "filename": "/var/spool/asterisk/monitor/example.wav", "format": "'wav'", "uniqueid": "'srv01-1710000000.123'", "tenant": "tenant-code", "tenantid": "1", "start": "2026-06-08 12:34:56", "emailrecording": "recordings@example.com", "src": "100", "realsrc": "100", "firstdst": "200", "lastdst": "200", "disposition": "ANSWERED", "clid": "\"Caller Name\" <100>", "size": 123456, "wherelanded": "200", "whereladedcidname": "Agent Name" } JSON key Description filename Full local path of the processed recording file on the PBX server at the time of the POST. format Recording format after conversion, such as wav, mp3, or ogg. The current payload can include surrounding single quotes. uniqueid Asterisk/MiRTA PBX recording unique id. The current payload can include surrounding single quotes, so parse it as an opaque string. tenant Tenant code. tenantid Numeric tenant id. start Recording or call start date/time received by the upload process. emailrecording Email recipients configured for recording delivery, including any recipients added while the recording was running. src Original source caller or extension value. realsrc Resolved real source value used by the call flow. firstdst First destination dialed for the call. lastdst Final destination reached by the call. disposition Final call disposition, such as answered, busy, failed, or no answer. clid Caller ID string associated with the call. size Processed recording file size in bytes. wherelanded Destination or extension where the call landed, when available. whereladedcidname Caller ID name for the landing destination, when available. The key is currently spelled whereladedcidname; keep this spelling when parsing the payload. Voice Synthesizer Voice Synthesizer section on the page. Voice calling behavior, caller handling, recording, and voice-specific limits. Speech to Text Speech to Text section on the page. Settings shown in the Speech to Text block. Generative Artificial Intelligent chat models Generative Artificial Intelligent chat models section on the page. Settings shown in the Generative Artificial Intelligent chat models block. Dial By Name Directory Dial By Name Directory section on the page. Settings shown in the Dial By Name Directory block. CNAM service CNAM service section on the page. Settings shown in the CNAM service block. Faxing Faxing section on the page. Fax handling, quality, storage, delivery, and fax-specific transport settings. MS Teams integration MS Teams integration section on the page. Settings shown in the MS Teams integration block. API Interface API Interface section on the page. API-related credentials, restrictions, and integration controls. Default Music On Hold Default Music On Hold section on the page. Settings shown in the Default Music On Hold block. Unassigned DID destination Unassigned DID destination section on the page. Settings shown in the Unassigned DID destination block. General DID destination General DID destination section on the page. Settings shown in the General DID destination block. General Outbound destination General Outbound destination section on the page. Settings shown in the General Outbound destination block. Emergency numbers notification Emergency numbers notification section on the page. Settings shown in the Emergency numbers notification block. Security Security section on the page. Tenant security, limits, and access controls. Call Settings Call Settings section on the page. Object-specific settings that change runtime behavior. Outbound Calls Outbound Calls section on the page. Settings shown in the Outbound Calls block. CSV Exports CSV Exports section on the page. Settings shown in the CSV Exports block. Voicemail Settings Voicemail Settings section on the page. Voice calling behavior, caller handling, recording, and voice-specific limits. Voicemail backup Voicemail backup section on the page. Voice calling behavior, caller handling, recording, and voice-specific limits. Saving changes Task How to do it Edit Change the required tenant settings in the relevant block, then select Save. Linked pages Use the buttons inside Settings to open related management pages such as CNAM cache, manager users, routing rules, and PIN codes. Delete Settings itself is not deleted. Delete actions are handled on the linked object pages.