Hours

The Hours type matches one or more daily time ranges without selecting specific weekdays.
Open Configuration > Conditions, select New Condition, enter a name, choose Hours in the Type field, complete the type-specific fields, and select Save.
Hours condition edit form in the Canistracci OIL tenant.
Fields
Field or option
Description
Name
Display name used in condition lists and selectors.
Type
Select Hours.
Timezone
Timezone used to evaluate the time ranges.
From - To
Up to three daily start and end ranges.
Example
Field
Example value
Name
Docs Condition - Hours
From - To
09:00 to 17:00
Destinations
For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.
Editing and deleting
To edit this condition, open Docs Condition - Hours from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.