Multiple variable values

The Multiple variable values type matches one variable against multiple possible values, each with its own destination path.
Open Configuration > Conditions, select New Condition, enter a name, choose Multiple variable values in the Type field, complete the type-specific fields, and select Save.
Multiple variable values condition edit form in the Canistracci OIL tenant.
Fields
Field or option
Description
Name
Display name used in condition lists and selectors.
Type
Select Multiple variable values.
Variable
User variable name. The form prefixes the value with USR-.
Value rows
Values to compare against.
Destination rows
Destination selected for each matching value.
Example
Field
Example value
Name
Docs Condition - Multiple Variable Values
Variable
SERVICE
Values
billing, support
Destinations
This type hides the standard single match destination and shows destination rows for each configured variable value.
Editing and deleting
To edit this condition, open Docs Condition - Multiple variable values from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.