Number of custom group channels

The Number of custom group channels type matches when a custom channel group has more than the configured number of active channels.
Open Configuration > Conditions, select New Condition, enter a name, choose Number of custom group channels in the Type field, complete the type-specific fields, and select Save.
Number of custom group channels condition edit form in the Canistracci OIL tenant.
Fields
Field or option
Description
Name
Display name used in condition lists and selectors.
Type
Select Number of custom group channels.
Group name
Custom group name to count.
More than # of channels used
Channel count threshold.
Example
Field
Example value
Name
Docs Condition - Channel Group Count
Group name
support
More than
2
Destinations
For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.
Editing and deleting
To edit this condition, open Docs Condition - Number of custom group channels from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.