# Overview

The **Mail to Call** page configures mailboxes that turn received email into outbound call jobs. Open it from **Configuration > Settings > Mail to Call**.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the **Canistracci OIL** tenant.

<figure id="bkmrk-mail-to-call-list-pa">![Mail to Call list page in the Canistracci OIL tenant.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/ghcmail-to-call-list.png)<figcaption>Mail to Call list page in the Canistracci OIL tenant.</figcaption></figure>## Working with objects

<table id="bkmrk-taskhow-to-do-it-add"><thead><tr><th>Task</th><th>How to do it</th></tr></thead><tbody><tr><td>Add</td><td>Select the New mail-to-call mailbox action, complete the form, and select Save.</td></tr><tr><td>Edit</td><td>Open the mail-to-call mailbox from the list by selecting its name, number, or row action. Change the form and select Save.</td></tr><tr><td>Delete</td><td>Select the row checkbox and use Delete Selected, or open the mail-to-call mailbox and select Delete, then confirm.</td></tr></tbody></table>

## Page functions

<table id="bkmrk-actiondescription-ne"><thead><tr><th>Action</th><th>Description</th></tr></thead><tbody><tr><td>New Mail to Call</td><td>Opens the creation form for a new mail to call.</td></tr><tr><td>Delete Selected</td><td>Deletes the selected rows after confirmation.</td></tr></tbody></table>

## List columns

<table id="bkmrk-columndescription-na"><thead><tr><th>Column</th><th>Description</th></tr></thead><tbody><tr><td>Name</td><td>Display name used in lists and references.</td></tr><tr><td>Email</td><td>Email address used for notifications, delivery, or mailbox access.</td></tr><tr><td>Protocol</td><td>Mode selector that changes the behavior of the object.</td></tr><tr><td>Username</td><td>Display name used in lists and references.</td></tr><tr><td>Server</td><td>Server, host, or node selection used by the object.</td></tr><tr><td>CallerID</td><td>Caller ID or caller matching value.</td></tr><tr><td>Actions</td><td>Object setting shown by the form.</td></tr></tbody></table>

## Demo records

The tenant contains 1 documentation demo record for this page: Docs Demo Mail to Call 1.

## Deleting records

Before deleting a mail-to-call mailbox, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.