# Overview

The **DIDs** page manages inbound telephone numbers assigned to the selected tenant, including voice, fax, SMS, privacy, recording behavior, and routing destinations. Open it from **Configuration > DIDs**.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the **Canistracci Oil** tenant.

## Display modes

The DIDs page can be shown in DataTable mode or jqGrid mode. Use the display mode toggle in the toolbar to switch between them.

### DataTable mode

<figure id="bkmrk-dids-page-in-datatab">![DIDs page in DataTable display mode.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/vizdids-datatable.png)<figcaption>DIDs page in DataTable display mode.</figcaption></figure>DataTable mode shows the standard table with search, sorting, page-size selection, row checkboxes, and bulk actions.

### jqGrid mode

<figure id="bkmrk-dids-page-in-jqgrid-">![DIDs page in jqGrid display mode.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/7TEdids-jqgrid.png)<figcaption>DIDs page in jqGrid display mode.</figcaption></figure>jqGrid mode shows the same DID records in an advanced grid with column filters and grid toolbar actions.

## Working with DIDs

<table id="bkmrk-taskhow-to-do-it-add"><thead><tr><th>Task</th><th>How to do it</th></tr></thead><tbody><tr><td>Add</td><td>Select the New DID action, complete the form, and select Save.</td></tr><tr><td>Edit</td><td>Open the DID from the list by selecting its name, number, or row action. Change the form and select Save.</td></tr><tr><td>Delete</td><td>Select the row checkbox and use Delete Selected, or open the DID and select Delete, then confirm.</td></tr></tbody></table>

## Page functions

<table id="bkmrk-actiondescription-ou"><thead><tr><th>Action</th><th>Description</th></tr></thead><tbody><tr><td>Outbound CallerID Regexs</td><td>Opens the DID caller ID rewrite rules used for outbound caller ID presentation.</td></tr><tr><td>Outbound DIDs</td><td>Opens the outbound DID management view.</td></tr><tr><td>New DID</td><td>Opens the creation form for a new DID.</td></tr><tr><td>Bulk DIDs</td><td>Opens the bulk DID creation tool.</td></tr><tr><td>Delete Selected</td><td>Deletes selected rows after confirmation.</td></tr><tr><td>CSV/XLS Upload</td><td>Opens import tools for bulk DID data.</td></tr><tr><td>Enable jqGrid</td><td>Switches the table display mode for advanced grid controls.</td></tr><tr><td>Divert</td><td>Opens the divert action for selected DIDs when available.</td></tr></tbody></table>

## List columns

<table id="bkmrk-columndescription-nu"><thead><tr><th>Column</th><th>Description</th></tr></thead><tbody><tr><td>Number</td><td>The inbound number or matching value.</td></tr><tr><td>Admin Comment</td><td>Internal administrator note for the DID.</td></tr><tr><td>Comment</td><td>Tenant-facing or operational note for the DID.</td></tr><tr><td>Max Channels</td><td>Maximum simultaneous channels allowed for the DID.</td></tr><tr><td>Recording</td><td>Recording policy shown for inbound calls on the DID.</td></tr><tr><td>CallerID Prefix</td><td>Prefix applied to inbound caller ID number or name.</td></tr><tr><td>Unconditional forward</td><td>Destination used when unconditional forwarding is enabled.</td></tr><tr><td>Inbound Call Rates</td><td>Rate profile applied to inbound calls.</td></tr><tr><td>Action</td><td>Row-level actions available for the DID.</td></tr></tbody></table>

## Demo records

The tenant contains documentation demo DID records such as **Docs Demo DID 1** and **Docs Demo DID 2**.