Simple Caller ID Name
The Simple Caller ID Name type matches the caller name against one or more literal values or regular expressions.
Open Configuration > Conditions, select New Condition, enter a name, choose Simple Caller ID Name in the Type field, complete the type-specific fields, and select Save.
Fields
| Field or option | Description |
|---|---|
| Name | Display name used in condition lists and selectors. |
| Type | Select Simple Caller ID Name. |
| Caller ID Name | Caller name value or regular expression to match. Multiple rows can be used. |
Example
| Field | Example value |
|---|---|
| Name | Docs Condition - Simple Caller ID Name |
| Caller ID Name | Canistracci |
Destinations
For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.
Editing and deleting
To edit this condition, open Docs Condition - Simple Caller ID Name from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.