Tenant - number of any channels (internal and external)

The Tenant - number of any channels (internal and external) type matches when the tenant has more than the configured number of total channels in use.
Open Configuration > Conditions, select New Condition, enter a name, choose Tenant - number of any channels (internal and external) in the Type field, complete the type-specific fields, and select Save.
Tenant - number of any channels (internal and external) condition edit form in the Canistracci OIL tenant.
Fields
Field or option
Description
Name
Display name used in condition lists and selectors.
Type
Select Tenant - number of any channels (internal and external).
More than # of any type of channels used
Total channel threshold, including internal and external channels.
Example
Field
Example value
Name
Docs Condition - Tenant Any Channels
More than
10
Destinations
For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.
Editing and deleting
To edit this condition, open Docs Condition - Tenant - number of any channels (internal and external) from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.