# Tenant - number of I/O channels (external)

The **Tenant - number of I/O channels (external)** type matches when the tenant has more than the configured number of external channels in use.

Open **Configuration > Conditions**, select **New Condition**, enter a name, choose **Tenant - number of I/O channels (external)** in the Type field, complete the type-specific fields, and select **Save**.

<figure id="bkmrk-tenant---number-of-i">![Tenant - number of I/O channels (external) condition edit form in the Canistracci OIL tenant.](https://manual.mirtapbx.com/uploads/images/gallery/2026-06/JPltenant-number-of-io-channels-external.png)<figcaption>Tenant - number of I/O channels (external) condition edit form in the Canistracci OIL tenant.</figcaption></figure>## Fields

<table id="bkmrk-field-or-optiondescr"><thead><tr><th>Field or option</th><th>Description</th></tr></thead><tbody><tr><td>Name</td><td>Display name used in condition lists and selectors.</td></tr><tr><td>Type</td><td>Select Tenant - number of I/O channels (external).</td></tr><tr><td>More than # of I/O channels used</td><td>External channel threshold.</td></tr></tbody></table>

## Example

<table id="bkmrk-fieldexample-value-n"><thead><tr><th>Field</th><th>Example value</th></tr></thead><tbody><tr><td>Name</td><td>Docs Condition - Tenant Channels</td></tr><tr><td>More than</td><td>5</td></tr></tbody></table>

## Destinations

For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.

## Editing and deleting

To edit this condition, open **Docs Condition - Tenant - number of I/O channels (external)** from the Conditions list, adjust the fields, and select **Save**. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.