Queue

The Queue object is supported by the MiRTA PBX OpenAPI endpoint. This object is tenant-scoped. Tenant API keys must include tenant=CANISTRACCI; writes require a writable API key.

Object Summary

Property	Value
Object	queue
Primary path	/queues
ID field	qu_id
Label field	qu_name
Primary source table	qu_queues
Path aliases	/queues

Endpoint Patterns

Action	Example pattern
List	GET https://pbx.example.com/pbx/openapi.php/queues?tenant=CANISTRACCI
Get by ID	GET https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI
Create	POST https://pbx.example.com/pbx/openapi.php/queues?tenant=CANISTRACCI
Update	PATCH https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI
Delete	DELETE https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI

Accepted Field Aliases

Request field	Source field
name	qu_name
number	qu_number

Destination Fields

Destination fields accept one destination string or an array of destination strings such as EXT-100, VOICEMAIL-100, or another supported destination type and ID pair.

Destination type	Accepted aliases
QUEUE-FULL	full
QUEUE-TIMEOUT	timeout_destination, timeout
QUEUE-EXITKEY	exitkey
QUEUE-ONCALLBACK	oncallback
QUEUE-NOBODYHOME	nobodyhome
QUEUE-NOFREEMEMBER	nofreemember
QUEUE-PERIODICANNOUNCE	periodicannounce
QUEUE-BEFORERINGING	beforeringing
QUEUE-ONAUTOPAUSE	onautopause
QUEUE-ONABANDONEDCALL	onabandonedcall

Examples

List Queues

Returns the queues visible to the key and scope.

curl -H "X-API-Key: TENANT_API_KEY" \
  "https://pbx.example.com/pbx/openapi.php/queues?tenant=CANISTRACCI"

Get Queue

Reads one object by its internal ID.

curl -H "X-API-Key: TENANT_API_KEY" \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Create Queue

Creates a new object. Use the short aliases shown above or the source field names.

curl -X POST \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Docs API Accounting Queue",
  "number": "700"
}' \
  "https://pbx.example.com/pbx/openapi.php/queues?tenant=CANISTRACCI"

Edit Queue

Updates only the supplied fields.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Docs API Accounting Queue Updated"
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Delete Queue

Deletes the object. Check references before deleting configuration used by routing or reporting.

curl -X DELETE \
  -H "X-API-Key: TENANT_API_KEY" \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue FULL Destination

Updates the QUEUE-FULL destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "full": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue TIMEOUT Destination

Updates the QUEUE-TIMEOUT destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "timeout_destination": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue EXITKEY Destination

Updates the QUEUE-EXITKEY destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "exitkey": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue ONCALLBACK Destination

Updates the QUEUE-ONCALLBACK destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "oncallback": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue NOBODYHOME Destination

Updates the QUEUE-NOBODYHOME destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "nobodyhome": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue NOFREEMEMBER Destination

Updates the QUEUE-NOFREEMEMBER destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "nofreemember": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue PERIODICANNOUNCE Destination

Updates the QUEUE-PERIODICANNOUNCE destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "periodicannounce": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue BEFORERINGING Destination

Updates the QUEUE-BEFORERINGING destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "beforeringing": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue ONAUTOPAUSE Destination

Updates the QUEUE-ONAUTOPAUSE destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "onautopause": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue ONABANDONEDCALL Destination

Updates the QUEUE-ONABANDONEDCALL destination. The same value can also be sent inside a destinations object.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "onabandonedcall": [
    "EXT-100"
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue Members

Replaces queue members. Use extension IDs and optional member fields such as penalty when needed.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "members": [
    {
      "extension_id": 45,
      "penalty": 0
    },
    {
      "extension_id": 46,
      "penalty": 1
    }
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Queue Allowed Members

Controls which extensions are allowed to be used as queue members.

curl -X PATCH \
  -H "X-API-Key: TENANT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "allowed_members": [
    45,
    46,
    47
  ]
}' \
  "https://pbx.example.com/pbx/openapi.php/queues/OBJECT_ID?tenant=CANISTRACCI"

Common Errors

Error	Meaning
missing_api_key	No API key was supplied in the query string, X-API-Key, or bearer token.
invalid_api_key	The supplied key does not match the tenant or global API key.
tenant_required	A tenant code is required for tenant-scoped writes or tenant-key reads.
read_only_api_key	The key can read data but cannot create, update, or delete objects.
missing_required_field	A required create field is missing.