Ask for the virtual extension to join and join the calling extension to it

This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant.

Let's start by creating the media file for asking the virtual extension to join and press the # key. You can record yourself or use the Text to Speech facility.

Create a Custom Destination to read the virtual extension number. It will be stored in a channel variable named ${USR-virtual}

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Create a feature code to join the virtual extension number.

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Use that feature code using another feature code and passing the variable ${USR-virtual}

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Put all together

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Canistracci OIL example screen for Ask for the virtual extension to join and join the calling extension to it.

Validation

Confirm the tenant selected in the top bar is Canistracci OIL before creating the example.
Verify the created objects appear in the expected Configuration menu page.
Place a controlled test call or run the related status check.
Remove or disable temporary test numbers when the example is no longer needed.