Create and Edit Switchboards
Use this page when creating a new switchboard or editing an existing switchboard from Configuration > Switchboards.
The form screenshots below are separated by block where the application exposes separate sections. Complete the required values, review routing or destination references, and save the record.
Add and edit form
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| default | Object setting shown by the form. |
Saving and deleting
| Task | How to do it |
|---|---|
| Create | Select the new action from the Switchboards list, fill the required fields, and select Save. |
| Edit | Open the existing switchboard, update the needed fields, and select Save. |
| Delete | Before deleting a switchboard, check call-flow, destination, schedule, report, provisioning, or integration references. Use the row delete action or the form delete action when available, then confirm. |