Overview
The Flows and Variables page defines tenant variables and flow state values that can be monitored or referenced by routing logic. Open it from Configuration > More Configuration > Flows & Variables.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.

Working with objects
| Task | How to do it |
|---|---|
| Add | Select the New flow or variable action, complete the form, and select Save. |
| Edit | Open the flow or variable from the list by selecting its name, number, or row action. Change the form and select Save. |
| Delete | Select the row checkbox and use Delete Selected, or open the flow or variable and select Delete, then confirm. |
Page functions
| Action | Description |
|---|---|
| New Flow/Variable | Opens the creation form for a new flow/variable. |
| Delete Selected | Deletes the selected rows after confirmation. |
List columns
| Column | Description |
|---|---|
| Name | Display name used in lists and references. |
| Number | Dialed value, identifier, or matching value used by the PBX. |
| Comment | Administrative note shown in lists and reports. |
| State | Mode selector that changes the behavior of the object. |
| Variable | Object setting shown by the form. |
| Value | Object setting shown by the form. |
| Action | Object setting shown by the form. |
Form sections
| Section | Description |
|---|---|
| Information | Core identity and routing fields for the object. |
| Settings | Object-specific settings that change runtime behavior. |
| Monitoring | Status monitoring and BLF-related options. |
| Current State | Current value or state controls shown for the object. |
Information

Core identity and routing fields for the object.
Settings

Object-specific settings that change runtime behavior.
Monitoring

Status monitoring and BLF-related options.
Current State

Current value or state controls shown for the object.
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| Number: | Dialed value, identifier, or matching value used by the PBX. |
| Comment: | Administrative note shown in lists and reports. |
| Variable name: | Display name used in lists and references. |
| Value for Unavailable: | Object setting shown by the form. |
| Value for Not in use: | Object setting shown by the form. |
| Value for In use: | Object setting shown by the form. |
| Value for Ringing: | Object setting shown by the form. |
| Monitor type: | Mode selector that changes the behavior of the object. |
| Queue: | Object setting shown by the form. |
| Extension to monitor: | Target or routing selection used when the object sends a call or message onward. |
| DID to monitor: | Object setting shown by the form. |
| Variable value: | Object setting shown by the form. |
| BLF Status: | Mode selector that changes the behavior of the object. |
Demo records
The tenant contains 1 documentation demo record for this page: Docs Demo Flow 1.
Deleting records
Before deleting a flow or variable, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.