DIDs
The DIDs page manages inbound telephone numbers assigned to the selected tenant, including voice, fax, SMS, privacy, and recording behavior. Open it from Configuration > DIDs.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
Display modes
The DIDs page can be shown in DataTable mode or jqGrid mode. Use the display mode toggle in the toolbar to switch between them.
DataTable mode
DataTable mode shows the standard table with search, sorting, page-size selection, row checkboxes, and bulk actions.
jqGrid mode
jqGrid mode shows the same DID records in an advanced grid with column filters and grid toolbar actions.
Working with objects
| Task | How to do it |
|---|---|
| Add | Select the New DID action, complete the form, and select Save. |
| Edit | Open the DID from the list by selecting its name, number, or row action. Change the form and select Save. |
| Delete | Select the row checkbox and use Delete Selected, or open the DID and select Delete, then confirm. |
Page functions
| Action | Description |
|---|---|
| Outbound CallerID Regexs | Runs the Outbound CallerID Regexs action. |
| Outbound DIDs | Runs the Outbound DIDs action. |
| New DID | Opens the creation form for a new did. |
| Bulk DIDs | Runs the Bulk DIDs action. |
| Delete Selected | Deletes the selected rows after confirmation. |
| CSV/XLS Upload | Opens import or upload tools for bulk data. |
| Enable jqGrid | Switches the table display mode for advanced grid controls. |
| Divert | Runs the Divert action. |
List columns
| Column | Description |
|---|---|
| Number | Dialed value, identifier, or matching value used by the PBX. |
| Admin Comment | Administrative note shown in lists and reports. |
| Comment | Administrative note shown in lists and reports. |
| Max Channels | Object setting shown by the form. |
| Recording | Recording behavior or recording delivery setting. |
| CallerID Prefix | Dialed value, identifier, or matching value used by the PBX. |
| Unconditional forward | Object setting shown by the form. |
| Inbound Call Rates | Object setting shown by the form. |
| Action | Object setting shown by the form. |
Form sections
| Section | Description |
|---|---|
| Information | Core identity and routing fields for the object. |
| Voice | Voice calling behavior, caller handling, recording, and voice-specific limits. |
| Fax | Fax handling, quality, storage, delivery, and fax-specific transport settings. |
| SMS | SMS protocol, message handling, and field mapping settings. |
| Third party integration - Additional fields | Settings shown in the Third party integration - Additional fields block. |
Information
Core identity and routing fields for the object.
Voice
Voice calling behavior, caller handling, recording, and voice-specific limits.
Fax
Fax handling, quality, storage, delivery, and fax-specific transport settings.
SMS
SMS protocol, message handling, and field mapping settings.
Third party integration - Additional fields
Settings shown in the Third party integration - Additional fields block.
Main fields
| Field | Description |
|---|---|
| Number: | Dialed value, identifier, or matching value used by the PBX. |
| Comment: | Administrative note shown in lists and reports. |
| Max Channels: | Object setting shown by the form. |
| Notify over limit | Object setting shown by the form. |
| cnam | Object setting shown by the form. |
| fullprivacy | Object setting shown by the form. |
| allowemergency | Object setting shown by the form. |
| Emergency Notes: | Administrative note shown in lists and reports. |
| Inbound Call Rate: | Object setting shown by the form. |
| DID Provider: | Object setting shown by the form. |
| Admin Comment: | Administrative note shown in lists and reports. |
| Unconditional Forward: | Object setting shown by the form. |
| Always Record: | Recording behavior or recording delivery setting. |
| Email recording to: | Email address used for notifications, delivery, or mailbox access. |
| Minimum Size (bytes): | Object setting shown by the form. |
| Transcript recorded calls: | Recording behavior or recording delivery setting. |
| Summarize recorded calls: | Recording behavior or recording delivery setting. |
| Sentiment analysis recorded calls: | Recording behavior or recording delivery setting. |
| Prefix CallerID Num: | Dialed value, identifier, or matching value used by the PBX. |
| Prefix CallerID Name: | Display name used in lists and references. |
| Receive Fax: | Object setting shown by the form. |
| Fax Routing Profile: | Target or routing selection used when the object sends a call or message onward. |
| Forward to number: | Dialed value, identifier, or matching value used by the PBX. |
| Printer URL/FTP Storage: | Object setting shown by the form. |
| Printer URL/FTP Fax format: | Object setting shown by the form. |
| Fax Station ID: | Object setting shown by the form. |
| Fax Header: | Object setting shown by the form. |
| Fax Protocol: | Mode selector that changes the behavior of the object. |
Demo records
The tenant contains 2 documentation demo records for this page: Docs Demo DID 1 and Docs Demo DID 2.
Deleting records
Before deleting a DID, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.