Media Files

The Media Files page stores prompts and audio files used by IVRs, queues, DISAs, announcements, and other call flows. Open it from Configuration > Media Files.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.

Working with objects

Task	How to do it
Add	Select the New media file action, complete the form, and select Save.
Edit	Open the media file from the list by selecting its name, number, or row action. Change the form and select Save.
Delete	Select the row checkbox and use Delete Selected, or open the media file and select Delete, then confirm.

Page functions

Action	Description
Download	Downloads or exports the currently available data.
Standard Message Media Files	Runs the Standard Message Media Files action.
New Media File	Opens the creation form for a new media file.
Delete Selected	Deletes the selected rows after confirmation.

List columns

Column	Description
Name	Display name used in lists and references.
Format	Object setting shown by the form.
Size	Object setting shown by the form.
MD5	Object setting shown by the form.
Date	Object setting shown by the form.
Audio	Object setting shown by the form.

Form sections

Section	Description
Information	Core identity and routing fields for the object.
Record dialing an extension or external number ...	Settings shown in the Record dialing an extension or external number ... block.
... or create using Text to Speech	Settings shown in the ... or create using Text to Speech block.
... or upload recording	Recording storage and recording-related options.
Upload/create transformations	Settings shown in the Upload/create transformations block.

Information

Core identity and routing fields for the object.

Record dialing an extension or external number ...

Settings shown in the Record dialing an extension or external number ... block.

... or create using Text to Speech

Settings shown in the ... or create using Text to Speech block.

... or upload recording

Recording storage and recording-related options.

Upload/create transformations

Settings shown in the Upload/create transformations block.

Main fields

Field	Description
Name:	Display name used in lists and references.
Description:	Administrative note shown in lists and reports.
Extension:	Target or routing selection used when the object sends a call or message onward.
or External Number:	Dialed value, identifier, or matching value used by the PBX.
Block Caller ID	Caller ID or caller matching value.
Text:	Object setting shown by the form.
Engine:	Mode selector that changes the behavior of the object.
Voice:	Language or voice selection used for prompts, transcription, or speech synthesis.
Media file creation:	File upload or file name used by the object.
Region:	Object setting shown by the form.
Voice Engine API username	Display name used in lists and references.
Voice Engine API password:	Credential or PIN value. Treat it as sensitive.
File:	File upload or file name used by the object.
Volume correction:	Object setting shown by the form.
Format conversion:	Object setting shown by the form.

Demo records

The tenant contains 1 documentation demo record for this page: Docs Demo Media 1.

Deleting records

Before deleting a media file, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.