Media Files
The Media Files page stores prompts and audio files used by IVRs, queues, DISAs, announcements, and other call flows. Open it from Configuration > Media Files.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
Working with objects
| Task | How to do it |
|---|---|
| Add | Select the New media file action, complete the form, and select Save. |
| Edit | Open the media file from the list by selecting its name, number, or row action. Change the form and select Save. |
| Delete | Select the row checkbox and use Delete Selected, or open the media file and select Delete, then confirm. |
Page functions
| Action | Description |
|---|---|
| Download | Downloads or exports the currently available data. |
| Standard Message Media Files | Runs the Standard Message Media Files action. |
| New Media File | Opens the creation form for a new media file. |
| Delete Selected | Deletes the selected rows after confirmation. |
List columns
| Column | Description |
|---|---|
| Name | Display name used in lists and references. |
| Format | Object setting shown by the form. |
| Size | Object setting shown by the form. |
| MD5 | Object setting shown by the form. |
| Date | Object setting shown by the form. |
| Audio | Object setting shown by the form. |
Form sections
| Section | Description |
|---|---|
| Information | Core identity and routing fields for the object. |
| Record dialing an extension or external number ... | Settings shown in the Record dialing an extension or external number ... block. |
| ... or create using Text to Speech | Settings shown in the ... or create using Text to Speech block. |
| ... or upload recording | Recording storage and recording-related options. |
| Upload/create transformations | Settings shown in the Upload/create transformations block. |
Information
Core identity and routing fields for the object.
Record dialing an extension or external number ...
Settings shown in the Record dialing an extension or external number ... block.
... or create using Text to Speech
Settings shown in the ... or create using Text to Speech block.
... or upload recording
Recording storage and recording-related options.
Upload/create transformations
Settings shown in the Upload/create transformations block.
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| Description: | Administrative note shown in lists and reports. |
| Extension: | Target or routing selection used when the object sends a call or message onward. |
| or External Number: | Dialed value, identifier, or matching value used by the PBX. |
| Block Caller ID | Caller ID or caller matching value. |
| Text: | Object setting shown by the form. |
| Engine: | Mode selector that changes the behavior of the object. |
| Voice: | Language or voice selection used for prompts, transcription, or speech synthesis. |
| Media file creation: | File upload or file name used by the object. |
| Region: | Object setting shown by the form. |
| Voice Engine API username | Display name used in lists and references. |
| Voice Engine API password: | Credential or PIN value. Treat it as sensitive. |
| File: | File upload or file name used by the object. |
| Volume correction: | Object setting shown by the form. |
| Format conversion: | Object setting shown by the form. |
Demo records
The tenant contains 1 documentation demo record for this page: Docs Demo Media 1.
Deleting records
Before deleting a media file, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.