Calendar

The Calendar type matches absolute date and time ranges for holidays, maintenance windows, and one-off closures.

Open Configuration > Conditions, select New Condition, enter a name, choose Calendar in the Type field, complete the type-specific fields, and select Save.

Calendar condition edit form in the Canistracci OIL tenant.

Fields

Field or option	Description
Name	Display name used in condition lists and selectors.
Type	Select Calendar.
Timezone	Timezone used to evaluate the calendar entries.
Select timeslots	Calendar where date and time blocks are entered.

Example

Field	Example value
Name	Docs Condition - Calendar
Calendar slot	2026-12-24 09:00 to 2026-12-24 17:00

Destinations

For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.

Editing and deleting

To edit this condition, open Docs Condition - Calendar from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.