Phone Books and Databases
The Phone Books and Databases page maintains contact rows inside a selected phone book or database. Open it from Configuration > More Configuration > Phone Books/DBs > Phone Books/Databases.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
{{phone-books-and-databases-list}}Working with objects
| Task | How to do it |
|---|---|
| Add | Use the grid add control to create a new phone book entry. Fill the row editor and save it. |
| Edit | Select an existing phone book entry row and use the grid edit control. Save the edited row. |
| Delete | Select one or more phone book entry rows and use the grid delete control, then confirm. |
Page functions
| Action | Description |
|---|---|
| CSV/XLS Import | Opens import or upload tools for bulk data. |
| CSV Export | Opens import or upload tools for bulk data. |
| XLS Export | Opens import or upload tools for bulk data. |
| New Phone Book/DB | Opens the creation form for a new phone book/db. |
List columns
| Column | Description |
|---|---|
| Name | Display name used in lists and references. |
| Phone | Object setting shown by the form. |
| Mobile Phone | Object setting shown by the form. |
| Email address used for notifications, delivery, or mailbox access. | |
| Route to | Object setting shown by the form. |
| No records to view | Recording behavior or recording delivery setting. |
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| Include local extensions: | Target or routing selection used when the object sends a call or message onward. |
| Include short numbers: | Dialed value, identifier, or matching value used by the PBX. |
Demo records
The tenant contains 2 documentation demo records for this page: Docs Demo Contact 1 and Docs Demo Contact 2.
Deleting records
Before deleting a phone book entry, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.