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Overview

The Phone Books and Databases page maintains contact rows inside a selected phone book or database. Open it from Configuration > More Configuration > Phone Books/DBs > Phone Books/Databases.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.

Phone Books and Databases list page in the Canistracci OIL tenant.
Phone Books and Databases list page in the Canistracci OIL tenant.

Working with objects

TaskHow to do it
AddUse the grid add control to create a new phone book entry. Fill the row editor and save it.
EditSelect an existing phone book entry row and use the grid edit control. Save the edited row.
DeleteSelect one or more phone book entry rows and use the grid delete control, then confirm.

Page functions

ActionDescription
CSV/XLS ImportOpens import or upload tools for bulk data.
CSV ExportOpens import or upload tools for bulk data.
XLS ExportOpens import or upload tools for bulk data.
New Phone Book/DBOpens the creation form for a new phone book/db.

List columns

ColumnDescription
NameDisplay name used in lists and references.
PhoneObject setting shown by the form.
Mobile PhoneObject setting shown by the form.
EmailEmail address used for notifications, delivery, or mailbox access.
Route toObject setting shown by the form.
No records to viewRecording behavior or recording delivery setting.

Main fields

FieldDescription
Name:Display name used in lists and references.
Include local extensions:Target or routing selection used when the object sends a call or message onward.
Include short numbers:Dialed value, identifier, or matching value used by the PBX.

Demo records

The tenant contains 2 documentation demo records for this page: Docs Demo Contact 1 and Docs Demo Contact 2.

Deleting records

Before deleting a phone book entry, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.