Mail to Call
The Mail to Call page configures mailboxes that turn received email into outbound call jobs. Open it from Configuration > Settings > Mail to Call.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
Working with objects
| Task | How to do it |
|---|---|
| Add | Select the New mail-to-call mailbox action, complete the form, and select Save. |
| Edit | Open the mail-to-call mailbox from the list by selecting its name, number, or row action. Change the form and select Save. |
| Delete | Select the row checkbox and use Delete Selected, or open the mail-to-call mailbox and select Delete, then confirm. |
Page functions
| Action | Description |
|---|---|
| New Mail to Call | Opens the creation form for a new mail to call. |
| Delete Selected | Deletes the selected rows after confirmation. |
List columns
| Column | Description |
|---|---|
| Name | Display name used in lists and references. |
| Email address used for notifications, delivery, or mailbox access. | |
| Protocol | Mode selector that changes the behavior of the object. |
| Username | Display name used in lists and references. |
| Server | Server, host, or node selection used by the object. |
| CallerID | Caller ID or caller matching value. |
| Actions | Object setting shown by the form. |
Form sections
| Section | Description |
|---|---|
| Information | Core identity and routing fields for the object. |
| Call details | Settings shown in the Call details block. |
| Text to Voice | Voice calling behavior, caller handling, recording, and voice-specific limits. |
Information
Core identity and routing fields for the object.
Call details
Settings shown in the Call details block.
Text to Voice
Voice calling behavior, caller handling, recording, and voice-specific limits.
Demo records
The tenant contains 1 documentation demo record for this page: Docs Demo Mail to Call 1.
Deleting records
Before deleting a mail-to-call mailbox, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.