Tenant - number of I/O channels (external)
The Tenant - number of I/O channels (external) type matches when the tenant has more than the configured number of external channels in use.
Open Configuration > Conditions, select New Condition, enter a name, choose Tenant - number of I/O channels (external) in the Type field, complete the type-specific fields, and select Save.
{{condition-tenant-number-of-io-channels-external}}Fields
| Field or option | Description |
|---|---|
| Name | Display name used in condition lists and selectors. |
| Type | Select Tenant - number of I/O channels (external). |
| More than # of I/O channels used | External channel threshold. |
Example
| Field | Example value |
|---|---|
| Name | Docs Condition - Tenant Channels |
| More than | 5 |
Destinations
For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.
Editing and deleting
To edit this condition, open Docs Condition - Tenant - number of I/O channels (external) from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.