Use a Global Condition
The Use a Global Condition type references a global condition from the tenant configuration.
Open Configuration > Conditions, select New Condition, enter a name, choose Use a Global Condition in the Type field, complete the type-specific fields, and select Save.
{{condition-use-a-global-condition}}Fields
| Field or option | Description |
|---|---|
| Name | Display name used in condition lists and selectors. |
| Type | Select Use a Global Condition. |
| Condition | Global condition to evaluate from this tenant. |
Example
| Field | Example value |
|---|---|
| Name | Docs Condition - Use Global Condition |
| Global condition | Docs Global Condition - Weektime |
Destinations
The global condition supplies the test. The tenant condition still defines the destinations that should run when the global test matches or does not match.
Editing and deleting
To edit this condition, open Docs Condition - Use a Global Condition from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.