Recently Updated Pages
Create and Edit Button Layouts
Use this page when creating a new button layout or editing an existing button layout from Configu...
Overview
The Button Layouts page defines reusable phone button ranges, layout templates, and phone-book bu...
Create and Edit Phones
Use this page when creating a new phone or editing an existing phone from Configuration > Phones....
Overview
The Phones page defines provisioned phones, device models, MAC addresses, line assignments, and p...
Create and Edit AGI Scripts
Use this page when creating a new AGI script or editing an existing AGI script from Configuration...
Overview
The AGI Scripts page registers AGI script definitions that can be used by routing objects and cal...
Create and Edit Call, SMS, and Fax Campaigns
Use this page when creating a new campaign or editing an existing campaign from Configuration > C...
Overview
The Call, SMS, and Fax Campaigns page creates outbound voice, SMS, or fax campaigns with scheduli...
Overview
The Short Numbers page maps short tenant numbers to full destination numbers for quick dialing. O...
Create and Edit Feature Codes
Use this page when creating a new feature code or editing an existing feature code from Configura...
Overview
The Feature Codes page maps dialable feature codes to PBX functions or feature-code destinations....
Create and Edit Custom Destinations
Use this page when creating a new custom destination or editing an existing custom destination fr...
Overview
The Custom Destinations page defines reusable routing destinations for special actions, custom di...
Overview
The Queues page defines call queues, agent behavior, announcements, callbacks, and queue reportin...
Create and Edit Conference Rooms
Use this page when creating a new conference room or editing an existing conference room from Con...
Overview
The Conference Rooms page creates dial-in conference rooms with optional PINs, limits, announceme...
Overview
The Hunt Lists page routes a call across multiple destinations using ring-all, sequence, cycle, o...
Overview
The IVRs page builds interactive voice response menus that collect DTMF or speech input and route...
Queue Callers, more than
The Queue Callers, more than type matches when a selected queue has more than the configured numb...
Caller has been called out
The Caller has been called out type checks recent outbound call history for the current caller. O...