Skip to main content

Recently Updated Pages

Create and Edit Response Paths

Tenant Configuration Response Paths

Use this page when creating a new response path or editing an existing response path from Configu...

Updated 2 days ago by Admin

Overview

Tenant Configuration Response Paths

The Response Paths page stores XML response-path output data and retention settings for integrati...

Updated 2 days ago by Admin

Create and Edit Reports

Tenant Configuration Reports

Use this page when creating a new report or editing an existing report from Configuration > Repor...

Updated 2 days ago by Admin

Overview

Tenant Configuration Reports

The Reports page schedules and defines tenant reports for CDR, inbound, outbound, and queue activ...

Updated 2 days ago by Admin

Create and Edit Do Not and Only Allow Call Lists

Tenant Configuration Do Not and Only Allow Call Lists

Use this page when creating a new call list or editing an existing call list from Configuration >...

Updated 2 days ago by Admin

Overview

Tenant Configuration Do Not and Only Allow Call Lists

The Do Not and Only Allow Call Lists page defines reusable do-not-call or allow-only lists used b...

Updated 2 days ago by Admin

Create and Edit Email Templates

Tenant Configuration Email Templates

Use this page when creating a new email template or editing an existing email template from Confi...

Updated 2 days ago by Admin

Overview

Tenant Configuration Email Templates

The Email Templates page builds tenant email templates for voicemail, fax, and other notification...

Updated 2 days ago by Admin

Overview

Tenant Configuration Conduits

The Conduits page defines prefixes used to route calls between tenant boundaries through tenant c...

Updated 2 days ago by Admin

Overview

Tenant Configuration Caller ID Blacklist

The Caller ID Blacklist page blocks or annotates caller IDs that should not be accepted normally ...

Updated 2 days ago by Admin

Create and Edit DISAs

Tenant Configuration DISAs

Use this page when creating a new DISA or editing an existing DISA from Configuration > DISAs. Th...

Updated 2 days ago by Admin

Overview

Tenant Configuration DISAs

The DISAs page creates DISA access points for authenticated outbound calling through the PBX. Ope...

Updated 2 days ago by Admin

Create and Edit Flows and Variables

Tenant Configuration Flows and Variables

Use this page when creating a new flow or variable or editing an existing flow or variable from C...

Updated 2 days ago by Admin

Overview

Tenant Configuration Flows and Variables

The Flows and Variables page defines tenant variables and flow state values that can be monitored...

Updated 2 days ago by Admin

Create and Edit Paging and Intercoms

Tenant Configuration Paging and Intercoms

Use this page when creating a new paging or intercom entry or editing an existing paging or inter...

Updated 2 days ago by Admin

Overview

Tenant Configuration Paging and Intercoms

The Paging and Intercoms page creates paging and intercom groups with announcement, bidirectional...

Updated 2 days ago by Admin

Create and Edit Music on Hold

Tenant Configuration Music on Hold

Use this page when creating a new music on hold class or editing an existing music on hold class ...

Updated 2 days ago by Admin

Overview

Tenant Configuration Music on Hold

The Music on Hold page defines music-on-hold classes, playback format, streaming source, order, a...

Updated 2 days ago by Admin

Create and Edit Custom Files

Tenant Configuration Custom Files

Use this page when creating a new custom file or editing an existing custom file from Configurati...

Updated 2 days ago by Admin

Overview

Tenant Configuration Custom Files

The Custom Files page uploads custom provisioning files matched to phones by user-agent rules. Op...

Updated 2 days ago by Admin