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GeoIP and Fail2Ban Filters

System Administration Security

Configure country filters, rate limits, Fail2Ban behavior, and blocked or trusted addresses. Use Admin > GeoIP and Fail2Ban Filters to manage geoip and fail2ban filters. This page is a starting point for administrators: review existing records, add only the ob...

Raw Traffic

System Administration Security

Inspect raw SIP or network traffic records for security and troubleshooting. Use Admin > Raw Traffic to manage raw traffic. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names...

Register Attempts

System Administration Security

Review registration attempts and authentication patterns. Use Admin > Register Attempts to manage register attempts. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consis...

Call Stats

System Administration Admin Stats

Review global call statistics. Use Admin > Call Stats to manage call stats. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, and provisi...

Admin Reports

System Administration Admin Stats

Create and run global reports. Use Admin > Admin Reports to manage admin reports. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, and p...

Call Performance

System Administration Admin Stats

Analyze call performance and related metrics. Use Admin > Call Performance to manage call performance. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across te...

Peer Status

System Administration Admin Stats

Review peer status across the system. Use Admin > Peer Status to manage peer status. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, an...

Transcripts Status

System Administration Admin Stats

Review transcript processing state. Use Admin > Transcripts Status to manage transcripts status. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants,...

Overview

System Administration Translations

Maintain translation strings used by the interface. Use Admin > Overview to manage overview. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, rou...

Overview

System Administration Themes

Manage available web interface themes. Use Admin > Overview to manage overview. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, and pro...

Overview

System Administration New Items Defaults

Define defaults applied to newly created objects. Use Admin > Overview to manage overview. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routi...

Upgrade and Version

System Administration Settings

Use this area to check the installed software version, available versions, database schema version, and controlled upgrade or reinstall actions.

Dialing and Internationalization

System Administration Settings

Configure currency, international prefix, trunk prefix, country code, language, DID matching, caller ID enforcement, and outbound digit restrictions.

Security and Access

System Administration Settings

Configure global access, API behavior, password rules, tenant visibility, SIP scanner protection, and security-related defaults.

Overview

Status Call History

The Call History chapter documents the tenant call-history screens used to review completed and attempted calls. The screenshots below were captured from the live interface with fictional call data in the Canistracci Oil tenant. Open Status > Call History and ...

Overview

Status SMS History

The SMS History status page is used to inspect operational state and historical records without changing normal tenant configuration. How to Use Open Status > SMS History. Confirm that the selected tenant is correct, or use the available global view when your ...

Overview

Status Queue History

The Queue History status page is used to inspect operational state and historical records without changing normal tenant configuration. How to Use Open Status > Queue History. Confirm that the selected tenant is correct, or use the available global view when y...

Overview

Status IVR Logs

The IVR Logs status page is used to inspect operational state and historical records without changing normal tenant configuration. How to Use Open Status > IVR Logs. Confirm that the selected tenant is correct, or use the available global view when your accoun...