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Routing Profiles
Routing Profiles administration tasks.
Overview
Create routing profile containers for voice, SMS, and fax routing rules. Use Admin > Overview to manage overview. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consisten...
Create and Edit Routing Profile
A routing profile groups routing rules. Tenants, extensions, campaigns, fax features, and SMS features can use routing profiles to decide which provider or route should be used for an outbound destination. Create the Routing Profile Open Admin > Routing Profil...
Caller ID and DID Modifications
Caller ID and DID Modifications administration tasks.
Overview
Define caller ID and DID modification rules applied during inbound or outbound processing. Use Admin > Overview to manage overview. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and ke...
Tenants
Tenants administration tasks.
Users
Users administration tasks.
Overview
Manage administrator and operator accounts. Use Admin > Overview to manage overview. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, an...
User Profiles
User Profiles administration tasks.
Overview
Manage privilege profiles assigned to users. Use Admin > Overview to manage overview. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, a...
Global Lists
Global Lists administration tasks.
Admin CDRs
Review call history across tenants. Use Admin > Admin CDRs to manage admin cdrs. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, and pr...
DIDs List
Review DID assignments across tenants. Use Admin > DIDs List to manage dids list. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenants, routing, and p...
Extensions List
Review extension assignments across tenants. Use Admin > Extensions List to manage extensions list. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across tenan...
Media Files List
Review tenant media files from a global view. Use Admin > Media Files List to manage media files list. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent across te...
External Agents List
Review external queue agents from a global view. Use Admin > External Agents List to manage external agents list. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consisten...
Security
Security administration tasks.
Call Limits
Set system-level limits used to protect tenants and providers. Use Admin > Call Limits to manage call limits. This page is a starting point for administrators: review existing records, add only the objects needed by the deployment, and keep names consistent ac...