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The Short Numbers page maps short tenant numbers to full destination numbers for quick dialing. Open it from Configuration > Short Numbers. The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the ...

The Call, SMS, and Fax Campaigns page creates outbound voice, SMS, or fax campaigns with scheduling, state, retry, and destination behavior. Open it from Configuration > Call/SMS/FAX Campaigns. The page works against the tenant currently selected in the top ba...

The AGI Scripts page registers AGI script definitions that can be used by routing objects and call-flow actions. Open it from Configuration > AGI Scripts. The page works against the tenant currently selected in the top bar. The screenshots and demo rows were c...

The Voicemails page manages voicemail boxes, message retention, greetings, notification, transcript, and escalation behavior. Open it from Configuration > Voicemails. The page works against the tenant currently selected in the top bar. The screenshots and demo...

The Phones page defines provisioned phones, device models, MAC addresses, line assignments, and provisioning secrets. Open it from Configuration > Provisioning > Phones. The page works against the tenant currently selected in the top bar. The screenshots and d...

The Button Layouts page defines reusable phone button ranges, layout templates, and phone-book button behavior. Open it from Configuration > Provisioning > Button Layouts. The page works against the tenant currently selected in the top bar. The screenshots and...

The Custom Files page uploads custom provisioning files matched to phones by user-agent rules. Open it from Configuration > Provisioning > Custom Files. The page works against the tenant currently selected in the top bar. The screenshots and demo rows were cap...

The Music on Hold page defines music-on-hold classes, playback format, streaming source, order, and default behavior. Open it from Configuration > More Configuration > Music On Hold. The page works against the tenant currently selected in the top bar. The scre...

The Paging and Intercoms page creates paging and intercom groups with announcement, bidirectional audio, and SIP header behavior. Open it from Configuration > More Configuration > Paging & Intercoms. The page works against the tenant currently selected in the ...

The Flows and Variables page defines tenant variables and flow state values that can be monitored or referenced by routing logic. Open it from Configuration > More Configuration > Flows & Variables. The page works against the tenant currently selected in the t...

The DISAs page creates DISA access points for authenticated outbound calling through the PBX. Open it from Configuration > More Configuration > DISAs. The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captu...

The Caller ID Blacklist page blocks or annotates caller IDs that should not be accepted normally by tenant routing. Open it from Configuration > More Configuration > CallerID Black List. The page works against the tenant currently selected in the top bar. The ...

The Conduits page defines prefixes used to route calls between tenant boundaries through tenant conduits. Open it from Configuration > More Configuration > Conduits. The page works against the tenant currently selected in the top bar. The screenshots and demo ...

The Email Templates page builds tenant email templates for voicemail, fax, and other notification types. Open it from Configuration > More Configuration > Email Templates. The page works against the tenant currently selected in the top bar. The screenshots and...

The Do Not and Only Allow Call Lists page defines reusable do-not-call or allow-only lists used by campaign and routing logic. Open it from Configuration > More Configuration > Do Not / Only Allow Call Lists. The page works against the tenant currently selecte...

The Reports page schedules and defines tenant reports for CDR, inbound, outbound, and queue activity data. Open it from Configuration > More Configuration > Reports. The page works against the tenant currently selected in the top bar. The screenshots and demo ...

The Response Paths page stores XML response-path output data and retention settings for integrations. Open it from Configuration > More Configuration > Response Paths. The page works against the tenant currently selected in the top bar. The screenshots and dem...

The Cronjobs page defines scheduled tenant jobs and when they run. Open it from Configuration > More Configuration > Cronjobs. The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci O...