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Multiple destination over weektime

The Multiple destination over weektime type routes to different destinations based on a color-coded weekly timetable.

Open Configuration > Conditions, select New Condition, enter a name, choose Multiple destination over weektime in the Type field, complete the type-specific fields, and select Save.

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Multiple destination over weektime condition edit form in the Canistracci OIL tenant.
Multiple destination over weektime condition edit form in the Canistracci OIL tenant.

Fields

Field or optionDescription
NameDisplay name used in condition lists and selectors.
TypeSelect Multiple destination over weektime.
Color namesLabels for each timetable color.
TimetableWeekly grid where time blocks are assigned to colors.
DestinationsDestination selected for each color.

Example

FieldExample value
NameDocs Condition - Multiple Destination over Weektime
Color 1Open hours
Color 2After hours

Destinations

This type uses one destination group for each color in the weekly timetable.

Editing and deleting

To edit this condition, open Docs Condition - Multiple destination over weektime from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.