Multiple destination over weektime

The Multiple destination over weektime type routes to different destinations based on a color-coded weekly timetable.

Open Configuration > Conditions, select New Condition, enter a name, choose Multiple destination over weektime in the Type field, complete the type-specific fields, and select Save.

Multiple destination over weektime condition edit form in the Canistracci OIL tenant.

Fields

Field or option	Description
Name	Display name used in condition lists and selectors.
Type	Select Multiple destination over weektime.
Color names	Labels for each timetable color.
Timetable	Weekly grid where time blocks are assigned to colors.
Destinations	Destination selected for each color.

Example

Field	Example value
Name	Docs Condition - Multiple Destination over Weektime
Color 1	Open hours
Color 2	After hours

Destinations

This type uses one destination group for each color in the weekly timetable.

Editing and deleting

To edit this condition, open Docs Condition - Multiple destination over weektime from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.

Overview

Create and Edit chan_sip Extensions

Create and Edit PJSIP Extensions

Edit PJSIP Endpoint

Edit PJSIP AOR

Create and Edit Custom Extensions

Create and Edit Virtual Extensions

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Create and Edit DIDs

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Upload a Media File

Create a Media File with Text to Speech

Overview

Weektime

Calendar

Hours

Simple Caller ID

Simple Caller ID Name

Weekday

Date - exact match

Date - lesser than date

Date - greater than date

Date - between dates

Day of the month

Extension status

Variable value

Multiple variable values

System variable value

Multiple extensions status

AGI Script

Authenticate

Tenant - number of I/O channels (external)

Tenant - number of any channels (internal and external)

DID - number of inbound channels

Number of custom group channels

Answering Machine Detection

SIP Header

Agent logged in a queue

Agent paused from queue

Caller ID in Phonebook

Feature code parameter

All conditions listed satisfied

Any conditions listed satisfied

Negate condition result

Use a Global Condition

Check SMS message

Check if a specific channel is running

Multiple destination over weektime

Call Screening using a random PIN

Caller has already called in

Caller has been called out

Queue Callers, more than

Overview

Create and Edit IVRs

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Create and Edit Hunt Lists

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Create and Edit Conference Rooms

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Create and Edit Queues

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Create and Edit Custom Destinations

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Create and Edit Feature Codes

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Create and Edit Call, SMS, and Fax Campaigns

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Create and Edit AGI Scripts

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Create and Edit Voicemails

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Create and Edit Phones

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Create and Edit Button Layouts

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Create and Edit Custom Files

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Create and Edit Music on Hold

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