Conditions
The Conditions page defines reusable conditions for schedules, caller ID matches, queue state, and other routing decisions. Open it from Configuration > Conditions.
The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.
Working with objects
| Task | How to do it |
|---|---|
| Add | Select the New condition action, complete the form, and select Save. |
| Edit | Open the condition from the list by selecting its name, number, or row action. Change the form and select Save. |
| Delete | Select the row checkbox and use Delete Selected, or open the condition and select Delete, then confirm. |
Page functions
| Action | Description |
|---|---|
| New Condition | Opens the creation form for a new condition. |
| Delete Selected | Deletes the selected rows after confirmation. |
List columns
| Column | Description |
|---|---|
| Name | Display name used in lists and references. |
| Type | Mode selector that changes the behavior of the object. |
| Condition | Object setting shown by the form. |
| Actions | Object setting shown by the form. |
Add and edit form
Main fields
| Field | Description |
|---|---|
| Name: | Display name used in lists and references. |
| Type: | Mode selector that changes the behavior of the object. |
| Timezone: | Object setting shown by the form. |
| From - To: | Object setting shown by the form. |
| SIP Header: | Object setting shown by the form. |
| Regular Expression: | Object setting shown by the form. |
| Channel: | Object setting shown by the form. |
| Context: | Object setting shown by the form. |
| Extension: | Target or routing selection used when the object sends a call or message onward. |
| State: | Mode selector that changes the behavior of the object. |
| CallerID: | Caller ID or caller matching value. |
| Queue: | Object setting shown by the form. |
| More than # callers: | Caller ID or caller matching value. |
| Caller ID: | Caller ID or caller matching value. |
| Caller ID Name: | Display name used in lists and references. |
| Parameter: | Object setting shown by the form. |
| Phonebook: | Object setting shown by the form. |
| Initial silence: | Object setting shown by the form. |
| Greeting: | Object setting shown by the form. |
| After greeting, silence: | Object setting shown by the form. |
| Total analysis time: | Object setting shown by the form. |
| Minimum word length: | Object setting shown by the form. |
| Between words silence: | Object setting shown by the form. |
| Maximum number of words: | Dialed value, identifier, or matching value used by the PBX. |
| Silence threshold: | Object setting shown by the form. |
| Maximum word length: | Object setting shown by the form. |
| Welcome Message: | Object setting shown by the form. |
| Wrong PIN Message: | Credential or PIN value. Treat it as sensitive. |
Demo records
The tenant contains 3 documentation demo records for this page: Docs Demo Weektime 1, Docs Demo Weektime 2, and Docs Demo Weektime 3.
Deleting records
Before deleting a condition, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.