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Total Talk Time
The Total Talk Time statsboard report adds a reusable card for Total talk time. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Total Talk Time example with fictional data. Configuration Field Value S...
Average Talk Time
The Average Talk Time statsboard report adds a reusable card for Average talk time. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Average Talk Time example with fictional data. Configuration Field V...
Answered Call Count
The Answered Call Count statsboard report adds a reusable card for Answered call count. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Answered Call Count example with fictional data. Configuration F...
Missed / Failed Inbound Calls
The Missed / Failed Inbound Calls statsboard report adds a reusable card for Missed / failed inbound calls. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Missed / Failed Inbound Calls example with f...
Outbound Failed Calls
The Outbound Failed Calls statsboard report adds a reusable card for Outbound failed calls. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Outbound Failed Calls example with fictional data. Configura...
Answer Rate %
The Answer Rate % statsboard report adds a reusable card for Answer rate %. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Answer Rate % example with fictional data. Configuration Field Value Statsbo...
Average Time To Answer
The Average Time To Answer statsboard report adds a reusable card for Average time to answer. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Average Time To Answer example with fictional data. Config...
Short Calls Count
The Short Calls Count statsboard report adds a reusable card for Short calls count. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Short Calls Count example with fictional data. Configuration Field V...
Top Called Numbers
The Top Called Numbers statsboard report adds a reusable card for Top called numbers. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Top Called Numbers example with fictional data. Configuration Fiel...
Top Callers
The Top Callers statsboard report adds a reusable card for Top callers. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Top Callers example with fictional data. Configuration Field Value Statsboard bo...
Calls By Disposition
The Calls By Disposition statsboard report adds a reusable card for Calls by disposition. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Calls By Disposition example with fictional data. Configuratio...
Calls By Direction
The Calls By Direction statsboard report adds a reusable card for Calls by direction. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Calls By Direction example with fictional data. Configuration Fiel...
Calls By Answering Extension
The Calls By Answering Extension statsboard report adds a reusable card for Calls by answering extension. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Calls By Answering Extension example with fict...
Calls By Hour Of Day
The Calls By Hour Of Day statsboard report adds a reusable card for Calls by hour of day. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Calls By Hour Of Day example with fictional data. Configuratio...
Calls By Weekday
The Calls By Weekday statsboard report adds a reusable card for Calls by weekday. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Calls By Weekday example with fictional data. Configuration Field Valu...
Longest Calls
The Longest Calls statsboard report adds a reusable card for Longest calls. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Longest Calls example with fictional data. Configuration Field Value Statsbo...
Queue Entered Calls
The Queue Entered Calls statsboard report adds a reusable card for Queue entered calls. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Queue Entered Calls example with fictional data. Configuration F...
Queue Answered Calls
The Queue Answered Calls statsboard report adds a reusable card for Queue answered calls. Use it inside Status > Statsboards when the selected tenant needs this metric on a custom operations board. Queue Answered Calls example with fictional data. Configuratio...