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Date - lesser than date
The Date - lesser than date type matches when the current date/time is earlier than the configured date/time. Open Configuration > Conditions, select New Condition, enter a name, choose Date - lesser than date in the Type field, complete the type-specific fiel...
Date - greater than date
The Date - greater than date type matches when the current date/time is later than the configured date/time. Open Configuration > Conditions, select New Condition, enter a name, choose Date - greater than date in the Type field, complete the type-specific fiel...
Date - between dates
The Date - between dates type matches when the current date/time is between a configured start and end value. Open Configuration > Conditions, select New Condition, enter a name, choose Date - between dates in the Type field, complete the type-specific fields,...
Day of the month
The Day of the month type matches a specific day number in the month. Open Configuration > Conditions, select New Condition, enter a name, choose Day of the month in the Type field, complete the type-specific fields, and select Save. Day of the month condition...
Extension status
The Extension status type matches the state of one selected extension or numbered flow. Open Configuration > Conditions, select New Condition, enter a name, choose Extension status in the Type field, complete the type-specific fields, and select Save. Extensio...
Variable value
The Variable value type matches a tenant user variable value. Open Configuration > Conditions, select New Condition, enter a name, choose Variable value in the Type field, complete the type-specific fields, and select Save. Variable value condition edit form i...
Multiple variable values
The Multiple variable values type matches one variable against multiple possible values, each with its own destination path. Open Configuration > Conditions, select New Condition, enter a name, choose Multiple variable values in the Type field, complete the ty...
System variable value
The System variable value type matches an Asterisk or system channel variable value. Open Configuration > Conditions, select New Condition, enter a name, choose System variable value in the Type field, complete the type-specific fields, and select Save. System...
Multiple extensions status
The Multiple extensions status type checks the combined state of multiple selected extensions. Open Configuration > Conditions, select New Condition, enter a name, choose Multiple extensions status in the Type field, complete the type-specific fields, and sele...
AGI Script
The AGI Script type runs an AGI script and compares the AGIRESULT variable with TRUE. Open Configuration > Conditions, select New Condition, enter a name, choose AGI Script in the Type field, complete the type-specific fields, and select Save. AGI Script condi...
Authenticate
The Authenticate type prompts the caller for a PIN and matches when authentication succeeds. Open Configuration > Conditions, select New Condition, enter a name, choose Authenticate in the Type field, complete the type-specific fields, and select Save. Authent...
Tenant - number of I/O channels (external)
The Tenant - number of I/O channels (external) type matches when the tenant has more than the configured number of external channels in use. Open Configuration > Conditions, select New Condition, enter a name, choose Tenant - number of I/O channels (external) ...
Tenant - number of any channels (internal and external)
The Tenant - number of any channels (internal and external) type matches when the tenant has more than the configured number of total channels in use. Open Configuration > Conditions, select New Condition, enter a name, choose Tenant - number of any channels (...
DID - number of inbound channels
The DID - number of inbound channels type matches when a selected DID has more than the configured number of inbound channels in use. Open Configuration > Conditions, select New Condition, enter a name, choose DID - number of inbound channels in the Type field...
Number of custom group channels
The Number of custom group channels type matches when a custom channel group has more than the configured number of active channels. Open Configuration > Conditions, select New Condition, enter a name, choose Number of custom group channels in the Type field, ...
Answering Machine Detection
The Answering Machine Detection type runs answering machine detection and matches according to the analysis result. Open Configuration > Conditions, select New Condition, enter a name, choose Answering Machine Detection in the Type field, complete the type-spe...
SIP Header
The SIP Header type matches a SIP header against a regular expression. Open Configuration > Conditions, select New Condition, enter a name, choose SIP Header in the Type field, complete the type-specific fields, and select Save. SIP Header condition edit form ...
Agent logged in a queue
The Agent logged in a queue type matches when the selected agent is logged in to the selected queue. Open Configuration > Conditions, select New Condition, enter a name, choose Agent logged in a queue in the Type field, complete the type-specific fields, and s...