Skip to main content

Recently Updated Pages

Create and Edit Flows and Variables

Tenant Configuration Flows and Variables

Use this page when creating a new flow or variable or editing an existing flow or variable from C...

Updated 1 month ago by Admin

Overview

Tenant Configuration Flows and Variables

The Flows and Variables page defines tenant variables and flow state values that can be monitored...

Updated 1 month ago by Admin

Create and Edit Paging and Intercoms

Tenant Configuration Paging and Intercoms

Use this page when creating a new paging or intercom entry or editing an existing paging or inter...

Updated 1 month ago by Admin

Overview

Tenant Configuration Paging and Intercoms

The Paging and Intercoms page creates paging and intercom groups with announcement, bidirectional...

Updated 1 month ago by Admin

Create and Edit Music on Hold

Tenant Configuration Music on Hold

Use this page when creating a new music on hold class or editing an existing music on hold class ...

Updated 1 month ago by Admin

Overview

Tenant Configuration Music on Hold

The Music on Hold page defines music-on-hold classes, playback format, streaming source, order, a...

Updated 1 month ago by Admin

Create and Edit Custom Files

Tenant Configuration Custom Files

Use this page when creating a new custom file or editing an existing custom file from Configurati...

Updated 1 month ago by Admin

Overview

Tenant Configuration Custom Files

The Custom Files page uploads custom provisioning files matched to phones by user-agent rules. Op...

Updated 1 month ago by Admin

Create and Edit Button Layouts

Tenant Configuration Button Layouts

Use this page when creating a new button layout or editing an existing button layout from Configu...

Updated 1 month ago by Admin

Overview

Tenant Configuration Button Layouts

The Button Layouts page defines reusable phone button ranges, layout templates, and phone-book bu...

Updated 1 month ago by Admin

Create and Edit AGI Scripts

Tenant Configuration AGI Scripts

Use this page when creating a new AGI script or editing an existing AGI script from Configuration...

Updated 1 month ago by Admin

Overview

Tenant Configuration AGI Scripts

The AGI Scripts page registers AGI script definitions that can be used by routing objects and cal...

Updated 1 month ago by Admin

Create and Edit Call, SMS, and Fax Campaigns

Tenant Configuration Call, SMS, and Fax Campaigns

Use this page when creating a new campaign or editing an existing campaign from Configuration > C...

Updated 1 month ago by Admin

Overview

Tenant Configuration Call, SMS, and Fax Campaigns

The Call, SMS, and Fax Campaigns page creates outbound voice, SMS, or fax campaigns with scheduli...

Updated 1 month ago by Admin

Overview

Tenant Configuration Short Numbers

The Short Numbers page maps short tenant numbers to full destination numbers for quick dialing. O...

Updated 1 month ago by Admin

Create and Edit Feature Codes

Tenant Configuration Feature Codes

Use this page when creating a new feature code or editing an existing feature code from Configura...

Updated 1 month ago by Admin

Overview

Tenant Configuration Feature Codes

The Feature Codes page maps dialable feature codes to PBX functions or feature-code destinations....

Updated 1 month ago by Admin

Overview

Tenant Configuration Queues

The Queues page defines call queues, agent behavior, announcements, callbacks, and queue reportin...

Updated 1 month ago by Admin

Create and Edit Conference Rooms

Tenant Configuration Conference Rooms

Use this page when creating a new conference room or editing an existing conference room from Con...

Updated 1 month ago by Admin

Overview

Tenant Configuration Conference Rooms

The Conference Rooms page creates dial-in conference rooms with optional PINs, limits, announceme...

Updated 1 month ago by Admin