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Overview

The Call, SMS, and Fax Campaigns page creates outbound voice, SMS, or fax campaigns with scheduling, state, retry, and destination behavior. Open it from Configuration > Call/SMS/FAX Campaigns.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.

Call, SMS, and Fax Campaigns list page in the Canistracci OIL tenant.
Call, SMS, and Fax Campaigns list page in the Canistracci OIL tenant.

Working with objects

TaskHow to do it
AddSelect the New campaign action, complete the form, and select Save.
EditOpen the campaign from the list by selecting its name, number, or row action. Change the form and select Save.
DeleteSelect the row checkbox and use Delete Selected, or open the campaign and select Delete, then confirm.

Page functions

ActionDescription
New CampaignOpens the creation form for a new campaign.
Delete SelectedDeletes the selected rows after confirmation.
FindSearches for the number or record entered in the find field.

List columns

ColumnDescription
NameDisplay name used in lists and references.
TechObject setting shown by the form.
StartObject setting shown by the form.
EndObject setting shown by the form.
Calls Running / MaxObject setting shown by the form.
Max AttemptsObject setting shown by the form.
# Numbers/MaxDialed value, identifier, or matching value used by the PBX.
StateMode selector that changes the behavior of the object.

Demo records

The tenant contains 1 documentation demo record for this page: Docs Demo Campaign 1.

Deleting records

Before deleting a campaign, check references from call flows, destinations, schedules, reports, or provisioning objects. MiRTA PBX asks for confirmation before the delete is submitted.