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Upgrading kernel
This page reorganizes the operational steps for Upgrading kernel. Upgrade Kernel MiRTA PBX is used to run on CentOS 6, 7 and 9, 64bit. Most modern servers have features that are working not optimal with the stock kernels. This is especially true for CentOS 6, ...
Using Parking Lots
This page reorganizes the operational steps for Using Parking Lots. Parking lots are a convenient way to put on hold or transfer calls from one extension to another one. They can be monitored using a BLF key. Parking lots are defined as a range of extensions, ...
Clustering and High Availability
This page reorganizes the operational steps for Clustering and High Availability. Several MiRTA PBX are able to work in cooperative mode, building a cluster of servers, providing superior performance and high availability. MiRTA PBX cannot be used for load bal...
Configuring Yealink to receive the number from the parked call
This page reorganizes the operational steps for Configuring Yealink to receive the number from the parked call. CallerID can be sent from the server to the phone in several ways and with several formats. The options available are: FROM field PAI Remote Party I...
Configuring Zoiper to use chat
This page reorganizes the operational steps for Configuring Zoiper to use chat. Unfortunately latest Zoiper version uses some additional SIP message formats breaking the compatibility with Asterisk Zoiper is a common and stable SIP client available for multipl...
Changing the clock source
This page reorganizes the operational steps for Changing the clock source. Selecting the best clock source can improve call quality, especially for conferences where the clock source is really important. You can check which clock source is used by your system:...
Read a number from the caller and run an AGI script using it as parameter
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. Let's make the example of a service to verify if a code provid...
Change the CallerID of the extension when dialing out
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. You may have the need to call out using different CallerID, so...
Select the destination for DID based on the BLF selected on the phone
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. The client want to manually select one of three optional desti...
Receiving SMS and routing to an email
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. There are two ways to receive SMS. You can receive them as SIP...
Configuring TWILIO SMS provider
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. Twilio has announced a new API to deliver SMS, but the old RES...
Collect feedback from clients calling support
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. It is now simple and easy to collect a feedback from a call, l...
Using a BLF key to monitor and pause/unpause from a queue
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. It can be nice to have a BLF key on your phone keypad showing ...
Using a BLF key to monitor FMFM for an extension and toggle it with the key press
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. It can be nice to have a BLF key on your phone keypad showing ...
Using a SIP loudspeaker device
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. A SIP loudspeaker device can be seen as a SIP phone with autoa...
Ask for the virtual extension to join and join the calling extension to it
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. Let's start by creating the media file for asking the virtual ...
Play the agent name to the caller
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. We are going to check how to configure a cool feature, allowin...
Create a "press 1" campaign
This example is written for the Canistracci OIL tenant. Create the objects with a Docs Demo prefix, test them on non-production numbers, and then adapt the same structure for the production tenant. With a "press 1" campaign I mean a campaign who will call a se...